
11
RELX
Annual Report 2025 | Risk
Insurance,
representing around 40% of revenue, provides
comprehensive data, analytics and decision tools for personal
auto and home, commercial and life insurance carriers to improve
critical aspects of their business. Information solutions help
insurers assess risks; improve customer acquisition, experience
and retention; identify and intercept fraud; increase efficiency in
pricing and underwriting insurance policies; and settle claims in
the US and other key markets. Industry-leading products provide
real-time information on policy holders, identify insurance
coverage details and lapses in coverage, and give insurers
access to vehicle and behaviour-centric data, standardised
across automakers for the underwriting and claims processes.
Innovative decision tools seamlessly integrate into an insurer’s
workflow and are delivered through a single point of access
within an insurer’s infrastructure.
Insurance solutions drive more consistency and efficiency in
claims, providing data and decisions for challenging total losses
at first notice of loss and throughout the claim life cycle. Insurance
solutions provide comprehensive interior and exterior data for
home and commercial property insurers and offers AI-enabled
insights to fast-track decision-making for new business or
renewal underwriting and claims processes.
We continue to launch solutions for auto, home and commercial
insurers utilising proprietary claims information married with
other attributes to deliver industrywide benchmarking analysis
and actionable, future-focused insights.
Life insurers use predictive models, public and motor vehicle
records, consumer-driven health information, combined medical
and behavioural data and evidence-based ordering across the
policy life cycle to better understand mortality risk, reduce
misrepresentation, improve underwriting processes and make
life insurance more accessible.
Healthcare solutions, formerly reported within STM, support the
payer, provider, pharmacy and life sciences sectors. Consumer,
provider and medical claims data and proprietary smart
tokenisation technology enable the delivery of market-specific
identity access management, provider data management,
healthcare market analysis, clinical research and regulatory
compliance solutions.
Specialised Industry Data Services,
representing just over 10%
of revenue, provides critical business intelligence, data, software
and analytics solutions to professionals in many of the world’s
largest industries. These solutions include: ICIS, an independent
source of data and intelligence for the global commodities,
chemicals and energy markets; Cirium, the aviation analytics
company; Brightmine, a compliance, benchmarking and
pay-equity data and analytics business driving global HR topics;
and Nextens, a provider of workflow solutions, content and
analytics for tax professionals.
Government,
representing just over 5% of revenue, continues to
help US agencies shift from identity verification to authentication
to confront fraud, waste, and abuse. Front-end identity
authentication is central to how the government dispenses
hundreds of billions of dollars in entitlements, stimulus,
benefits and contracts to people and businesses.
LexisNexis Accurint AI Insights is a new, first-to-market
AI solution for public safety, designed specifically for law
enforcement. This advanced tool automates crime trend
identification, providing agencies with rapid analysis and
actionable intelligence. By enabling proactive responses to
emerging threats, Accurint AI Insights streamlines investigative
processes and enhances decision-making. The platform offers
Fraud and Identity Management Portfolio
Financial Crime Compliance Portfolio
We provide digital, physical, device and
behavioural risk signals to help organisations
better assess consumers, prevent fraudulent
transactions, improve operational efficiencies
and protect accounts while minimising friction
for trusted users. Fraud and Identity
introduced new data sources, expanded fraud
truth data and deepened integration of digital
and analogue attributes alongside risk scores.
ThreatMetrix updates provided greater
visibility into fund flows across mule networks
and enabled proactive alerts to recipient
banks about potential mule accounts. We
established new consortia in Hong Kong,
Singapore and the US
Our financial crime compliance offerings
deliver comprehensive solutions for
addressing financial crime risk. In 2025,
Business Services enhanced Firco Continuity
to enable comprehensive compliance audits by
increasing long-term, transaction data
storage, supporting higher volumes and data
retention while sustaining performance.
We integrated the entity resolution filter into
Bridger Insight XG, reducing manual alert
reviews and enabling more efficient
compliance programmes
Credit Portfolio
Our Credit Risk solutions use analytics
and expansive data sets to deliver robust
consumer and business credit assessments
and drive financial inclusion. In 2025,
we incorporated additional affordability
assessment attributes into RiskView UK
to align with the Gambling Commission’s
responsible lending regulations. We
expanded Decision Trust in Latin America
and introduced RiskView Credit Misuse to
help lenders combat first-party fraud
LexisNexis Claims Compass
LexisNexis C.L.U.E.
LexisNexis Total Property Understanding
Our data analytics platform delivers
LexisNexis Claims Datafill, VINsights,
Carrier Discovery, Claims Clarity and
LexisNexis Police Records solutions directly
into insurer workflows to improve the claims
process from first notice of loss, triage,
investigation and resolution, through recovery
LexisNexis Comprehensive Loss
Underwriting Exchange (C.L.U.E.), is a claims
history database that collects and reports up
to seven years of US personal automobile,
property claims and small business
information to inform insurance pricing
and underwriting decisions. Our ongoing
investments to help insurers better segment
and rate customers include incremental
risk event data indicating vehicle damage
Our complete property risk assessment
solution helps home insurance underwriters
more easily identify properties with risk or
coverage opportunities and survey those
priority properties using consumer-friendly,
configurable AI-driven property assessment
technology that delivers actionable insights
into the underwriting workflow
For more information
visit relx.com
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