2024
Annual Report
Annual Report 2024
Forward-looking statements
This Annual Report contains forward-looking statements within the meaning of Section 27A of the US Securities Act of 1933, as amended, and Section 21E of the US
Securities Exchange Act of 1934, as amended. These statements are subject to risks and uncertainties that could cause actual results or outcomes of RELX PLC
(together with its subsidiaries, “RELX”, “we” or “our”) to differ materially from those expressed in any forward-looking statement. We consider any statements that
are not historical facts to be “forward-looking statements”. The terms “outlook”, “estimate”, “forecast”, “project”, “plan”, “intend”, “expect”, “should”, “could”, “will”,
“believe”, “trends” and similar expressions may indicate a forward-looking statement. Important factors that could cause actual results or outcomes to differ
materially from estimates or forecasts contained in the forward-looking statements include, among others: regulatory and other changes regarding the collection or
use of personal data; changes in law and legal interpretation affecting our intellectual property rights and internet communications; current and future geopolitical,
economic and market conditions; research integrity issues or changes in the payment model for our scientific, technical and medical research products; competitive
factors in the industries in which we operate and demand for our products and services; our inability to realise the future anticipated benefits of acquisitions;
compromises of our cybersecurity systems or other unauthorised access to our databases; changes in economic cycles, trading relations, communicable disease
epidemics or pandemics, severe weather events, natural disasters and terrorism; failure of third parties to whom we have outsourced business activities; significant
failure or interruption of our systems; our inability to retain high-quality employees and management; changes in tax laws and uncertainty in their application;
exchange rate fluctuations; adverse market conditions or downgrades to the credit ratings of our debt; changes in the market values of defined benefit pension
scheme assets and in the market related assumptions used to value scheme liabilities; breaches of generally accepted ethical business standards or applicable laws;
and other risks referenced from time to time in the filings of RELX PLC with the US Securities and Exchange Commission. You should not place undue reliance on these
forward-looking statements, which speak only as of the date of this Annual report. Except as may be required by law, we undertake no obligation to publicly update or
release any revisions to these forward-looking statements to reflect events or circumstances after the date of this Annual report or to reflect the occurrence of
unanticipated events.
About us
is a global provider of information-based
analytics and decision tools for professional and business
customers, enabling them to make better decisions,
get better results and be more productive.
Our purpose is to benefit society by developing products
that help researchers advance scientific knowledge;
doctors and nurses improve the lives of patients; lawyers
promote the rule of law and achieve justice and fair results
for their clients; businesses and governments prevent
fraud; consumers access financial services and get fair
prices on insurance; and customers learn about markets
Our purpose guides our actions beyond the products that
we develop. It defines us as a company. Every day across
RELX our employees are inspired to undertake initiatives
that make unique contributions to society and the
communities in which we operate.
1
RELX
Annual Report 2024
Contents
Strategic report
Overview
2
2024 highlights
3
Chair’s statement
4
Chief Executive Officer’s report
5
RELX business overview
Market segments
10
Risk
16
Scientific, Technical & Medical
22
Legal
28
Exhibitions
Corporate responsibility
34
Introduction
38
Our unique contributions
42
CR governance
46
Customers
50
People
53
Community
57
Supply chain
60
Environment
Financial review
68
Chief Financial Officer’s report
74
Principal and emerging risks
Governance
Governance
82
Board directors
84
RELX senior executives
86
Chair’s introduction to corporate governance
87
Corporate governance review
99
Report of the Nominations Committee
102 Directors’ remuneration report
123
Report of the Audit Committee
127 Directors’ report
Financial statements
and shareholder information
Financial statements
132
Independent auditor’s report
140 Consolidated financial statements
188
RELX PLC company only financial statements
198
Summary consolidated financial information in US dollars
199
Summary consolidated financial information in euros
200 Alternative performance measures
Sustainability Statement and other Corporate
Responsibility Disclosures
208 Sustainability statement
233 Independent assurance statement
236
Taskforce on climate-related financial disclosure
242
Sustainability accounting standards board
243 Global reporting initiative
Shareholder information
245 Shareholder information
249 2025 financial calendar
To download the full Annual Report and for
further information about our company visit
relx.com
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
2
RELX
Annual Report 2024 | Overview
2024 highlights
RELX financial highlights
§
Revenue £9,434m (£9,161m), underlying growth +7%
§
Adjusted operating profit £3,199m (£3,030m), underlying growth +10%
§
Adjusted EPS 120.1p (114.0p), constant currency growth +9%
§
Reported operating profit £2,861m (£2,682m)
§
Reported EPS 103.6p (94.1p)
§
Proposed full-year dividend 63.0p (58.8p) +7%
§
Net debt/EBITDA 1.8x (2.0x); adjusted cash flow conversion 97% (98%)
Prior year comparatives are represented in brackets.
RELX financial summary
ADJUSTED FIGURES
2023
GBPm
2024
GBPm
Change
in GBP
Constant
currency
growth
Underlying
growth
For the year ended 31 December
Revenue
9,161
9,434
+3%
+6%
+7%
EBITDA
3,544
3,724
Operating profit
3,030
3,199
+6%
+9%
+10%
Operating margin
33.1%
33.9%
Profit before tax
2,716
2,903
Net profit attributable to shareholders
2,156
2,241
Cash flow
2,962
3,101
Cash flow conversion
98%
97%
Return on invested capital
14.0%
14.8%
Earnings per share
114.0p
120.1p
+5%
+9%
DIVIDEND
2023
2024
Change
in GBP
For the year ended 31 December
Ordinary dividend per share
58.8p
63.0p
+7%
REPORTED FIGURES
2023
GBPm
2024
GBPm
Change
in GBP
For the year ended 31 December
Revenue
9,161
9,434
+3%
Operating profit
2,682
2,861
+7%
Profit before tax
2,295
2,557
Net profit attributable to shareholders
1,781
1,934
Net margin
19.4%
20.5%
Cash generated from operations
3,370
3,521
Net debt
6,446
6,563
Earnings per share
94.1p
103.6p
+10%
RELX corporate responsibility summary
REPORTED FIGURES
2023
2024
Change
For the year ended 31 December
Percentage of women senior leaders
31%
32%
Market value of cash and in-kind donations (GBPm)
23
23
0%
Number of supplier code signatories
5,322
6,056
+14%
Scope 1 + Scope 2 (location-based) emissions (tCO
2
e)
40,933
32,692
-20%
Waste sent to landfill (t)
45
44
-3%
RELX uses adjusted and underlying figures as additional performance measures. Adjusted figures primarily exclude the amortisation of acquired intangible assets and other
items related to acquisitions and disposals, and the associated deferred tax movements. Reconciliations between the reported and adjusted figures are set out on pages 200 to
207. Underlying growth rates are calculated at constant currency, excluding the results of acquisitions until 12 months after purchase, and excluding the results of disposals
and assets held for sale. Underlying revenue growth rates also exclude exhibition cycling. Constant currency growth rates are based on 2023 full-year average and hedge
exchange rates.
The shares of RELX PLC are traded on the London, Amsterdam and New York stock exchanges. RELX PLC and its subsidiaries, joint ventures and associates are together
known as ‘RELX’.
RELX
Annual Report 2024
3
Chair’s statement
During 2024 we continued to enhance our
products and services to deliver additional
value for our customers which remains a
key element of our strategy.
Paul Walker, Chair
During 2024 we continued to enhance our products and services
to deliver additional value for our customers which remains a key
element of our strategy. All business areas performed strongly
producing underlying revenue growth of 7%, and underlying
adjusted operating profit growth of 10%. Adjusted earnings per
share grew 9% at constant currency to 120.1p (114p). Reported
earnings per share were 103.6p (94.1p). The group’s excellent
financial performance also helped deliver strong returns for our
shareholders. In the decade to the end of 2024, RELX has delivered
Total Shareholder Returns of 328%, compared with 83% for the
FTSE100 over the same period.
Culture and Employee Engagement
Critical to the success of RELX is its corporate culture. The
company places significant emphasis on how we do business
and how we act with integrity in the line with the highest ethical
standards. Our commitment is set out in our statement on
Purpose, strategy, values and culture on page 90 of this report
and we strive to ensure decisions taken are aligned with RELX’s
values. In addition, the Board draws insights about culture and
employee engagement from a range of sources including annual
employee opinion surveys and the activities of our dedicated
Non-Executive Director responsible for employee engagement.
This facilitates a direct link to the Board and allows it to further
understand and consider the views of employees. In the 2024
company-wide employee opinion survey, employee net promoter
scores reached record levels as did employee engagement.
Dividends
In recognition of our strong performance and outlook for the
company we are proposing a 7% increase in the full-year dividend
to 63p (58.8p).
Balance sheet
Net debt was £6.6bn (£6.4bn) at 31 December 2024. Net debt/
EBITDA including pensions was 1.8x, compared with 2.0x in 2023.
Capital expenditure represented 5% of revenues.
Share buybacks
We deployed £1bn on share buybacks in 2024. In recognition of our
strong financial position and cash flow, we intend to deploy a total
of £1.5bn in 2025, of which £150m has already been completed.
The Board
At the 2024 Annual General Meeting (AGM), Marike van Lier Lels,
who had been on the Board as a Non-Executive Director since
2015, retired from the Board, and Bianca Tetteroo was appointed
a Non-Executive Director. Bianca is Chief Executive and Chair of
the Executive Board of Achmea, a leading Netherlands-based
financial services organisation, a role she has held since 2021. She
has succeeded Marike as RELX’s Workforce Engagement Director.
Robert MacLeod, who has been on the Board since 2016, will be
stepping down as a Non-Executive Director after the Annual
General Meeting. Alistair Cox will succeed Robert as Chair of the
Remuneration Committee with effect from the conclusion of the
AGM, subject to Alistair’s re-election by shareholders at the AGM.
Andy Halford, will become a Non-Executive Director from April
2025, subject to his election by shareholders at the Annual General
Meeting. Andy is former Chief Financial Officer at Vodafone, the
telecoms group, and Standard Chartered, the global bank. He also
sat as a Non-Executive Director at Marks and Spencer, the retailer.
I would like to thank Marike and Robert for the valuable service that
they have given to RELX. I am delighted to welcome Bianca to the
Board and look forward to Andy joining us later in the year.
Governance
Effective governance, and the policies and practices that support it,
are fundamental to RELX’s culture of acting with integrity in all that
we do, and it supports the Company’s purpose to benefit society
through its unique contributions. The Board believes that attaining
the highest levels of corporate responsibility helps enable
excellent financial performance. We believe that pursuing both
goals in tandem will result in long-term sustainable shareholder
value creation and will also provide our stakeholders with
confidence that the governance of RELX is appropriate for its size
and profile as a listed company. It also helps manage risks and
opportunities, and ensures that key stakeholders are appropriately
considered in decisions that we make.
Our performance was again recognised by external agencies:
RELX achieved a AAA MSCI rating for the ninth consecutive year,
ranked second in our sector by Sustainalytics, and was included
in the S&P Global Sustainability Yearbook.
On behalf of the Board, I would like to thank RELX employees for
their many achievements throughout 2024. I am confident that
with their expertise and commitment, RELX will continue to be
successful in the year ahead.
Paul Walker
Chair
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
4
RELX
Annual Report 2024 | Overview
Chief Executive Officer’s report
RELX delivered strong revenue and profit
growth in 2024. Our improving long-term
growth trajectory continues to be driven by
the ongoing shift in business mix towards
higher growth analytics and decision tools
that deliver enhanced value to our customers
across market segments.
Erik Engstrom, Chief Executive Officer
2024 progress
RELX delivered strong revenue and profit growth in 2024. Our
improving long-term growth trajectory continues to be driven by
the ongoing shift in business mix towards higher growth analytics
and decision tools that deliver enhanced value to our customers
across market segments.
We develop and deploy these tools across the company by
leveraging deep customer understanding to combine leading
content and data sets with powerful artificial intelligence and
other technologies. This has been a key driver of the evolution
of our business for well over a decade, and will remain a key
driver of customer value and growth in our business for many
years to come.
During the year, we made further operational and strategic
progress. Underlying revenue growth was 7%. Electronic
revenue, representing 83% of the total, also grew 7%. Our strategy
of driving continuous process innovation to manage cost growth
below revenue growth led to underlying adjusted operating profit
growth of 10% and an improvement in the group adjusted
operating margin to 33.9% compared with 33.1% in 2023.
Corporate responsibility and sustainability
We performed well on our corporate responsibility priorities
in 2024 and on our key metrics. Our performance was again
recognised by external agencies.
We continued to make progress on our unique contributions
which make a positive impact on society through our products
and services and through the conduct of our business.
We also remained focused on improving our environmental
performance year-on-year. Detailed results are available on
pages 60 to 65 of this report.
2025 Outlook
We continue to see positive momentum across the group, and we
expect another year of strong underlying growth in revenue and
adjusted operating profit, as well as strong growth in adjusted
earnings per share on a constant currency basis.
Erik Engstrom
Chief Executive Officer
5
RELX
Annual Report 2024
RELX business overview
RELX strategy
Our number one strategic priority is the organic development of increasingly sophisticated information-based analytics and decision
tools that deliver enhanced value to professional and business customers. We do this by leveraging deep customer understanding to
build innovative solutions which combine leading content and data sets with powerful technologies. We aim to achieve leading positions
in long-term global growth markets and leverage our skills, assets and resources across RELX, both to build solutions for our
customers and to pursue cost efficiencies. We are transforming our core business, building out new products and expanding into higher
growth adjacencies and geographies.
We are supplementing this organic development with selective acquisitions of targeted data sets and analytics, and assets in
high-growth markets that support our organic growth strategies and are natural additions to our existing business.
Our improving long-term growth trajectory is being driven by the ongoing shift in our business mix towards higher growth analytics
and decision tools. When combined with our strategy of driving continuous process innovation to manage cost growth below revenue
growth, the result is continued strong earnings growth, with improving returns.
RELX business model
RELX is a global provider of information-based analytics and decision tools for professional and business customers.
These products are generally sold through dedicated sales forces direct to customers and are priced on a subscription or transactional
basis, often under multi-year contracts, and are predominantly delivered in electronic format.
Our products often account for less than 1% of our customers’ total cost base but can have a significant and positive impact on the
economics of the remaining 99%. Our objective is to continue to enhance the value that we deliver to our customers and over time to grow
our own total cost base below our rate of revenue growth on an underlying basis.
§
Develop increasingly sophisticated information-based analytics and decision tools that deliver enhanced value
to professional and business customers across market segments
§
Primary focus on organic growth, supported by targeted acquisitions
Strategy
Better customer outcomes
|
Higher growth profile
|
Improving returns
|
Positive impact on society
Outcomes
Risk
§
Sustain strong long-
term growth profile
Scientific, Technical & Medical
§
Continue on improved
growth trajectory
Legal
§
Continue on improved
growth trajectory
Growth objectives
Exhibitions
§
Continue on improved
long-term growth profile
2024 Revenue £9,434m
Format
Geographical market
Type
Print
4%
Face-to-face
13%
Electronic
83%
Rest of world
20%
Europe
22%
North America
58%
Transactional*
47%
Subscription
53%
* Includes long-term contracts with volumetric elements
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
Key performance indicators
RELX’s key performance indicators (KPIs) track progress against long-term priorities. At the group level, given the diverse nature of our
end markets, we look at the continued migration of the business towards electronic delivery, the increasing introduction of electronic
decision tools, group level financial metrics, and corporate responsibility and sustainability metrics. The executive directors’ remuneration
policy includes measures linked to financial and corporate responsibility KPIs and may also include other non-financial metrics (see pages
102 to 122 for details). In addition, we track KPIs within each market segment, at the product level, relevant to the performance of the
specific business areas. Significant group financial and corporate responsibility KPIs are set out below. Additional corporate responsibility
and sustainability performance metrics and targets are set out on pages 34 to 65 in the Corporate Responsibility section.
6
RELX
Annual Report 2024 | Overview
Print
Face-to-face
Electronic
2001
2000
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2018
2017
22%
22%
28%
30%
32%
35%
37%
48%
50%
59%
61%
63%
64%
66%
66%
70%
74%
74%
14%
14%
12%
12%
12%
13%
12%
15%
17%
14%
14%
15%
15%
15%
16%
15%
15%
64%
64%
60%
58%
56%
52%
51%
37%
33%
27%
25%
22%
21%
19%
18%
15%
11%
16%
10%
2021
2022
2023
2024
2020
2019
75%
16%
9%
86%
7%
7%
83%
12%
5%
83%
13%
4%
83%
11%
6%
87%
5%
8%
72%
15%
13%
2024
2021
2022
2023
2020
2024
2021
2022
2023
2020
2024
2021
2022
2023
2020
3,457
59
50
3,670
Percentage of women managers
Total number of supplier code of conduct signatories
Scope 1 + Scope 2 (location-based) emissions (tCO
2
e 1,000s)
42
44%
44%
42%
45%
46%
6,056
33
4,467
5,322
41
People
Socially responsible suppliers
Emissions
2024
2020
2022
2023
2021
2024
2020
2022
2023
2021
2024
2020
2022
2023
2021
2024
2020
2022
2023
2021
2024
2020
2022
2023
2021
2024
2020
2022
2023
2021
2024
2020
2022
2023
2021
2024
2020
2022
2023
2021
-9%
+7%
Percentages represent underlying growth
£bn
10
0
+9%
+8%
+7%
+10%
39.5%
Revenue
-18% +13%
Percentages represent underlying growth
£bn
10
0
+15%
+13%
Adjusted operating profit
10.8%
11.9%
12.5%
14.0%
Return on invested capital
97%
101%
101%
98%
97%
14.8%
+7%
+9%
Adjusted cash flow conversion
-15%
Percentages represent constant
currency growth
Pence
140
0
+17%
+10%
+11%
Adjusted earnings per share
+3%
+6%
Percentages represent growth
Pence
140
0
+10%
+8%
Dividend per share
36.1%
37.2%
37.1%
38.7%
EBITDA margin
29.2%
30.5%
31.4%
33.1%
33.9%
Adjusted operating margin
Financial KPIs
Corporate responsibility KPIs
Revenue by format
7
RELX
Annual Report 2024 | RELX business overview
Technology at RELX involves creating actionable insights from big data - large volumes
of data in different formats being ingested at high speeds.
We take this high-quality data from thousands of sources in
varying formats – both unstructured and structured. We then
extract the data points from the content and link and enrich
them to make it analysable. Finally, we apply advanced
algorithms such as machine learning and natural language
processing to provide professional customers with the
actionable insights they need to do their jobs, for example,
in the form of extractive AI insights to help them make speedy
and accurate decisions, or generative AI output to reduce
or automate their workload. That could be a university
benchmarking its performance; a doctor deciding the best way
to treat a patient; a litigator assessing whether to take a case
to court; a retailer deciding if a transaction is genuine; or an
insurance underwriter assessing the likelihood of a claim.
Technology is a key enabler at RELX and we leverage our
resources, capabilities and infrastructure across the
organisation. We are continually building new products and
data and technology platforms, re-using approaches and
technologies across the company to create platforms that are
reliable, scalable and secure. Even though we serve different
segments with different content sets, the nature of the
problems solved and the way we apply technology have
commonalities across the company. We also leverage
technology to improve operational efficiencies.
Harnessing technology
across RELX
Around 12,000 technologists, over half of whom are software engineers,
work at RELX. Annually, the company spends $1.9bn on technology.
The combination of our rich data sets, technology infrastructure and
knowledge of how to use next generation innovation allow us to create
effective solutions for customers.
HOW RELX DELIVERS INSIGHTS AND ANALYTICS TO CUSTOMERS
§
High-quality data from a wide
array of sources in multiple
formats
§
More than 98m scientific
publication records
§
More than 161bn legal and news
documents and records
§
Public records
§
Contributory
§
Digital
§
Machine
generated
§
Licensed
§
Proprietary
§
Grid computing with low-cost servers
§
Linking algorithms that generate high precision and recall
§
Machine learning algorithms to cluster, link and learn from
the data
§
High speed data ingestion, recall, and processing
§
Rapid development cycles
§
Platforms to facilitate extractive AI and generative AI
§
Proprietary
algorithms
§
Predictive modelling
§
Machine learning
and artificial
intelligence
§
Large language
models
§
Modular product
suites
§
Flexible delivery
platforms
Unstructured and structured content
Big data platforms
Analysis
applications
Customer single
point of execution
Machine to
machine
Machine to
human
Real-time
API services
Batch
services
Profile & Clean
Standardise
Relate &
Analyse
Decreasing content volume
Increasing content quality
Data
Sources
Delivery
method
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
8
RELX
Annual Report 2024 | Overview
Pro forma last 12-month revenues for December 2024 portfolio (adjusted for acquisitions and disposals in year)
Business Services
Insurance
Specialised Industry Data Services
Government
Academic & Government
Primary Research
Corporate Primary Research
Databases, Tools and
Electronic Reference
STM Print
Law Firms &
Corporate Legal
Government & Academic
News & Business
Legal Print
Exhibitions
13%
Risk
34%
Legal
20%
STM
33%
Market segments
RELX is a global provider of information-based analytics and decision tools for professional and business customers. RELX serves
customers in more than 180 countries and territories and has offices in about 40 countries. It employs more than 36,000 people over
40% of whom are in North America.
RELX revenue by segment
Financial summary by market segment
Market
position
2024
revenue
GBPm
Underlying
growth
2024
adjusted
operating
profit
GBPm
Underlying
growth
Risk
provides customers with information-based analytics
and decision tools that combine public and industry-specific
content with advanced technology and algorithms to assist
them in evaluating and predicting risk and enhancing
operational efficiency
Key verticals #1
3,245
+8%
1,228
+9%
Scientific, Technical & Medical
helps researchers and
healthcare professionals advance science and improve health
outcomes by combining high-quality scientific and medical
information and trusted data sets with leading technology to
deliver analytical tools that facilitate insights and critical
decision-making
Global #1
3,051
+4%
1,172
+5%
Legal
helps its customers improve decision-making, achieve
better outcomes and increase productivity by providing tools
that combine legal, regulatory and business information with
powerful analytics
US #2
Outside US #1
or #2
1,899
+7%
412
+9%
Exhibitions
combines industry expertise with data and digital
tools to help customers connect face-to-face and digitally, learn
about markets, source products and complete transactions
Global #2
1,239
+11%
398
+31%
RELX uses adjusted and underlying figures as additional performance measures. Adjusted figures primarily exclude the amortisation of acquired intangible assets and other
items related to acquisitions and disposals, and the associated deferred tax movements. Reconciliations between the reported and adjusted figures are set out on pages 200
to 207. Underlying growth rates are calculated at constant currency, excluding the results of acquisitions until 12 months after purchase, and excluding the results of disposals
and assets held for sale. Underlying revenue growth rates also exclude exhibition cycling. Constant currency growth rates are based on 2023 full-year average and hedge
exchange rates.
9
RELX
Annual Report 2024 | Market segments
Market
segments
In this section
10
Risk
16
Scientific, Technical & Medical
22
Legal
28
Exhibitions
Market segments
Overview
Corporate responsibility
Financial review
Governance
Financial statements
and shareholder information
10
RELX
Annual Report 2024 | Market segments
Business overview
Risk provides customers with information-based analytics
and decision tools that combine public and industry-specific
content with advanced technology and algorithms to assist
them in evaluating and predicting risk and enhancing
operational efficiency.
LexisNexis Risk Solutions, headquartered in Alpharetta, Georgia,
has principal operations in California, Florida, Illinois, New York
and Ohio in North America as well as London and Paris in Europe,
São Paulo in Latin America and Beijing and Singapore in Asia
Pacific. It has 11,000 employees and serves customers in more
than 180 countries and territories.
Revenues for the year ended 31 December 2024 were £3,245m,
compared with £3,133m in 2023 and £2,909m in 2022. In 2024, 79%
of revenue came from North America, 14% from Europe and the
remaining 7% from the rest of the world. Subscription revenue
represented 39% of the total and transactional revenues,
including long-term contracts with volumetric elements,
represented 61%.
LexisNexis Risk Solutions comprises the following market-facing
industry/sector verticals: Business Services, Insurance,
Specialised Industry Data Services, and Government Solutions.
Business Services
, representing around 45% of revenue, enables
global financial transparency and inclusion by providing holistic
and actionable insights for all risk and compliance segments.
We help customers address some of today’s greatest societal
challenges, including identifying fraud, cybercrime, bribery,
corruption, global terrorism, trafficking and abusive practices.
The combination of our proprietary insights and advanced
analytics powered by Artificial Intelligence (AI) and Machine
Learning (ML) delivers actionable intelligence to customers
to help improve decisions and operational efficiency.
The cornerstone of our growth strategy in Business Services
is maximising penetration in our current markets across our
customers’ workflows and through international expansion.
In 2024, Business Services further established itself as a platform
provider with industry analyst recognition for both its Dynamic
Decision Platform and RiskNarrative platform. Across solutions
we were recognised as leaders in 19 industry analyst reports,
including Juniper Research for both Anti-Money Laundering
Systems and Global Fraud Detection and Prevention in Banking,
Chartis Research for Watchlist and Adverse Media Monitoring
Solutions, Javelin for Authentication and Identity-Proofing,
Forrester Research for Enterprise Fraud Management Solutions
and Celent for Watchlist Screening.
In Q4 2024, LexisNexis Risk Solutions signed a definitive agreement
to acquire IDVerse, a provider of AI-powered automated document
authentication and fraud detection solutions. Closing is expected in
early 2025. Business Services has introduced a number of product
enhancements and launches, such as in the UK with ThreatMetrix
Payment Defense, a ML model designed to tackle the growing risk
of scams across financial industries. Business Services UK
modernised its portfolio of tracing, identity authentication and
identity data consolidation solutions.
We launched three new Firco Continuity modules that focus on
reducing false positive alerts and time spent on manual alert
reviews and enabling customers to test configurations in a
secure environment.
We help customers make better decisions
and manage risk. We help detect and prevent
online fraud and money laundering and deliver
insight to insurance companies. We provide
digital tools that help industries from aviation
to banking improve their operations.
§
We do business with 91% of the Fortune 100;
85% of the Fortune 500; nine of the world’s top
ten banks and 23 of the world’s top 25 insurers
§
We work with 99% of US personal auto and
home insurers, and the top 25 US life and
commercial auto insurers, offering a view on
231m+ US insurance purchase decisions a year
§
The LexisNexis Digital Identity Network
analyses more than 345m transactions daily
and more than 121bn transactions annually
§
More than 150,000 websites and mobile
applications around the world implement
the LexisNexis Digital Identity Network
§
Our solutions detected around 690m human
initiated fraud attacks and more than 2bn
automated bot attacks for customers in 2024
§
We delivered more than 511m US consumer
credit assessments in 2024
§
88% of new US auto insurance policies issued to
consumers in 2024 benefited from our products
§
More than 7,500 federal, state and local
government agencies use our solutions
to prevent fraud and allow citizens faster
access to important government systems,
maintain programme integrity, reduce risk
and fight crime
§
ICIS provides actionable intelligence for over
330 commodity markets connecting the global
chemical and energy industries, serving 19 of
the top 20 chemical companies
§
Cirium monitors more than 99% of commercial
flights worldwide, supplying data and analytics
to the majority of the top 100 airlines, which
account for over 90% of global airline traffic
in 2024
§
Brightmine serves more than 34,000 HR
professionals in 9,300+ organisations
Risk
11
RELX
Annual Report 2024 | Risk
Insurance
, representing just under 40% of revenue, provides
comprehensive data, analytics and decision tools for personal
auto and home, commercial and life insurance carriers to improve
critical aspects of their business. Information solutions help
insurers assess risks; improve customer acquisition, experience
and retention; identify and intercept fraud; increase efficiency in
pricing and underwriting insurance policies; and settle claims in
the US and other key markets. Industry-leading products provide
real-time information on policy holders, identify insurance
coverage details and lapses in coverage, and give insurers access
to vehicle and behaviour-centric data, standardised across
automakers for the underwriting and claims processes.
Innovative decision tools seamlessly integrate into an insurer’s
workflow and are delivered through a single point of access
within an insurer’s infrastructure.
Insurance solutions drive more consistency and efficiency in
claims, providing data and decisions for challenging total losses at
first notice of loss and throughout the claim life cycle. Insurance
solutions provide comprehensive interior and exterior data for
home and commercial property insurers and offers AI-enabled
insights to fast-track decision-making for new business or
renewal underwriting and claims processes. Life insurers use
predictive models, public and motor vehicle records to better
understand mortality risk, reduce misrepresentation and make
life insurance more accessible. In 2024 we integrated and
innovated Human API’s proprietary, consumer-driven health data
platform and launched evidence-based ordering of behavioural
data, enabling more efficient underwriting processes for
life insurers.
Specialised Industry Data Services
, representing just over 10%
of revenue, provides critical business intelligence, data, software
and analytics solutions to professionals in many of the world’s
largest industries. These solutions include: ICIS, an independent
source of data and intelligence for the global commodities,
chemicals and energy markets; Cirium, the aviation analytics
company; Brightmine, a compliance, benchmarking and
pay-equity data and analytics business driving global HR topics;
and Nextens, a provider of workflow solutions, content and
analytics for tax professionals.
Government,
representing just over 5% of revenue, has helped
US agencies shift from identity verification to authentication
to confront fraud, waste, and abuse. Front-end identity
authentication is central to how the government dispenses
hundreds of billions of dollars in entitlements, stimulus, benefits
and contracts to people and businesses.
LexisNexis Accurint AI Insights is a new, first-to-market AI
solution for public safety, designed specifically for law enforcement.
This advanced tool automates crime trend identification,
providing agencies with rapid analysis and actionable intelligence.
By enabling proactive responses to emerging threats, Accurint AI
Insights streamlines investigative processes and enhances
decision-making. The platform offers immediate access to identity
and authentication analytics, combining advanced AI with extensive
data expertise to support public safety agencies in protecting
communities with data-driven insights.
Financial Crime Compliance Portfolio
Platforms Portfolio
Our integrated financial crime compliance
offerings deliver comprehensive solutions for
addressing financial crime risk. Business
Services released three new modules within
Firco Continuity. These include the Automated
Hit Qualifier, which enables automatic
remediation of recurring false positive hits
across transactions; the Entity Resolution
Filter, which reduces the number of alerts
needing manual review and accelerates the
handling of true alerts; and the Simulation
Manager, which allows clients to test and
refine customised configurations in a secure
sandbox environment
Our platforms provide unified anti-money
laundering, fraud, compliance and risk
management capabilities with simple
integration for customers. We launched
several new apps and capabilities to improve
our guided image capture for document
authentication on RiskNarrative. Platforms
added a Model Performance Report to its
Dynamic Decisioning Platform, which enables
customers to compare the performance of
different ThreatMetrix models. The platform
generates Model Governance documentation
automatically to help ensure transparency
and regulatory compliance
Fraud and Identity Management Portfolio
LexisNexis Claims Compass
LexisNexis Total Property Understanding
We provide digital, physical, device and
behavioural risk signals to help organisations
better assess consumers, prevent fraudulent
transactions, improve operational
efficiencies and protect accounts while
minimising friction for trusted users. Fraud
and Identity launched additional behavioural
biometrics capabilities in 2023 with the
completed integration of BehavioSec
Our data analytics platform delivers
LexisNexis Claims Datafill, VINsights, Carrier
Discovery, Claims Clarity and LexisNexis
Police Records solutions directly into insurer
workflows to improve the claims process from
first notice of loss, triage, investigation and
resolution, through recovery
Our complete property risk assessment
solution helps home insurance underwriters
more easily identify properties with risk or
coverage opportunities and survey those
priority properties using consumer-friendly,
configurable AI-driven property assessment
technology that delivers actionable insights
into the underwriting workflow
For more information
visit relx.com
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
12
RELX
Annual Report 2024 | Market segments
Electronic
99%
Print & face-to-face
Rest of world
7%
Europe
14%
North America
79%
Subscription
39%
Other transactional
Format
Geographical market
Type
1%
Transactional
61%
Long-term contracts
with volumetric elements
2024 Revenue £3,245m
insurance continuum using data and analytics to play a critical role
in assisting the insurer and consumer decision-making process.
This helps consumers and businesses transact with insurers
throughout the policy life cycle.
We deliver solutions that bridge insurers and automakers,
utilising connectivity and regulated data from connected cars
to insert vehicle data into insurer workflows and empower
consumers with a deeper understanding of driving behaviour.
Our deepening relationships with automakers reflect the need
to better understand consumer loyalty, improve and digitise the
consumer experience through ownership management and
connected services solutions, while creating efficiencies within
automakers’ operations.
In Specialised Industry Data Services, growth in the global
commodities and chemicals markets is led by changing trade
patterns, a drive to embrace sustainability and demand for more
sophisticated supply chain solutions to better utilise precious
resources. The recovery of the aviation industry post pandemic
has led to a focus on digital transformation, to drive more efficient,
effective and profitable business models in businesses such as
airlines, with a particularly strong focus on CO
2
emissions data and
Corporate Responsibility reporting. The rapidly changing workforce
environment is driving employers to better utilise data and analytics
to attract, retain and develop a diverse workforce which is further
accelerating growth in human resource management.
With over 7,500 federal, state, and local agencies using our
services, the Government business continues its mission of
preventing fraud, fighting crime, reducing risk, and providing
citizens with immediate, equitable access to government systems.
The addition of AI capabilities, underpinned by responsible data
governance, helps our government customers enhance fraud
prevention and data integrity while ensuring secure and efficient
access to services. The Cares Act amplified the demand for robust
online access and highlighted the sophistication of fraud attempts,
underscoring the importance of advanced technologies like AI in
safeguarding public resources. As agencies adopt private sector
innovations, the integration of AI-driven insights will support
more proactive measures against improper payments and
enhances the integrity of government programmes. The level and
timing of demand in this market remain influenced by government
funding and revenue considerations.
Market opportunities
We operate in markets with strong long-term growth in demand
for high-quality advanced analytics based on industry information
and insight, including: financial crime compliance; business risk;
fraud and identity solutions; due diligence requirements
surrounding customer enrolment; security and privacy
considerations; insurance underwriting transactions; insurance
acquisition, retention and claims handling; data and advanced
analytics for the banking, commodities and chemicals, aviation
and human resources sectors; and tax and public benefits fraud.
Expansion of mobile and digital use cases and the growing mix
of consumer payment options continue to drive opportunity for
Business Services solutions that drive efficiency in risk decision
making. As criminals continuously adjust attack vectors targeting
financial transactions, organisations are utilising our solutions
to evolve their fraud detection and prevention, financial crime,
compliance and consumer and business credit programmes.
Mounting costs from fraud schemes, anti-money laundering
programmes, fast changing sanctions, anti-bribery and
corruption enforcement, financial transparency and inclusion
initiatives, and heightened regulatory scrutiny also provide
growth opportunities. We are seeing new use cases for our
solutions emerge for corporations, e-commerce, travel, gaming/
gambling, telecommunications, trade compliance and new
alternative digital payment methods such as digital wallet
applications and Buy Now, Pay Later, particularly mule account
setup detection. Continued rapid digitalisation of emerging
markets provides growth opportunity for fraud and identity in
digital channels. We are also seeing revived demand in third-party
collections and non-prime lending.
In Insurance, growth is supported by customer experience
advances in the auto, home, commercial and life insurance
markets, and the increasing adoption by insurance carriers of
more sophisticated data and analytics in the prospecting,
underwriting and claims evaluation processes, to assess risk,
increase competitiveness, improve operating cost efficiency
and address profitability challenges.
Transactional activity is driven by growth in insurance quoting and
policy switching, as consumers seek better policy terms. This
activity is stimulated by competition among insurance companies,
increased loss ratios and consumer interest in insurance internet
quoting and policy binding. We see opportunities across the
13
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Annual Report 2024 | Risk
Revenue
2024
3,245
3,133
Underlying growth
+
8
%
2023
GBPm
Adjusted operating profit
2024
1,165
Underlying growth
+
9
%
2023
GBPm
1,228
Strong fundamentals continuing to drive underlying
revenue growth
Underlying revenue growth of +8%. Strong growth continues to
be driven across segments by our deeply embedded, AI-enabled
analytics and decision tools.
Underlying adjusted operating profit growth was +9%, leading
to an increase in adjusted operating margin.
Business Services growth continued to be driven by Financial
Crime Compliance and digital Fraud & Identity solutions,
with strong new sales.
Insurance growth was driven by the further extension of
solution sets across insurance markets, as well as continued
positive market factors and new sales.
Specialised Industry Data Services growth was led by
Commodity Intelligence, and Government growth continued
to be driven by the development and roll-out of analytics
and decision tools.
2025 outlook
We expect continued strong underlying revenue growth with
underlying adjusted operating profit growth slightly exceeding
underlying revenue growth.
2024 financial performance
2023
GBPm
2024
GBPm
Change
in GBP
Constant
currency growth
Underlying
growth
Revenue
3,133
3,245
+4%
+7%
+8%
Adjusted operating profit
1,165
1,228
+5%
+9%
+9%
Strategic priorities
Our strategic goals are anchored in helping customers achieve
better business outcomes utilising greater insight into the risks
and opportunities associated with individuals, businesses,
devices and transactions. We provide data and decision tools to
help customers understand their markets, manage risks and
control costs. We enable this by focusing on: delivering innovative
products; expanding our more established risk management
solutions across adjacent markets; addressing international
opportunities to meet local needs; expanding our analytics
capabilities; and investing in technology to complement
organic innovation.
LexisNexis Risk Solutions continues to develop sophisticated
AI and ML techniques to generate actionable insights that help
our customers make accurate and timely decisions, as well as
to improve internal efficiencies by leveraging and adapting AI/
Generative AI tools. Our successful deployment of AI and ML
techniques both for our customers and for our internal needs
is built on a strong foundation that is comprised of: a deep
understanding of customer and stakeholder needs, the breadth
and depth of our data sets, and our expertise and domain
knowledge that helps us discern which AI/ML algorithm to use
in a given context to solve business problems most effectively.
Business model, distribution channels and competition
We sell our products direct-to-client, with pricing based on
subscription or transactional with volumetric elements.
We
also utilise a robust partner distribution channel.
Principal competitors in Business Services include data and
analytics companies such as the major credit bureaux, which
in many cases address various capabilities within each solution
offering. In Insurance, data and analytics competitors such as
Verisk sell solutions to insurance carriers but largely address
different activities to ours. Principal competitors in the
Government segment include data providers such as the major
credit bureaux. Specialised Industry Data Services competes
with a number of information providers on a service by service
basis including S&P Global Platts and Thomson Reuters as well
as a number of niche and privately owned competitors.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
391%
Increase of 391% in well qualified applications from
underserved communities in 2023 compared with 2019
Average percent change in records scored (600+) by race/ethnic groups
165%
135%
103%
254%
197%
255%
359%
209%
334%
403%
231%
379%
2023
2021
2022
2020
White
Hispanic
Black
Across LexisNexis Risk Classifier Carriers (2020–2023 compared with 2019)
Source: LexisNexis Risk Solutions, 2024
14
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Annual Report 2024 | Market segments
About LexisNexis Risk Classifier:
The LexisNexis Risk Classifier solution provides US life insurance
companies a robust view of applicants using electronic data to
accelerate underwriting, triage more effectively and make better
informed accelerated underwriting decisions, while eliminating
invasive application requirements that deter individuals from
applying or following through. LexisNexis Risk Solutions utilises
attributes from public records, driving history and credit distilled
into a numeric risk score using advanced algorithms that
corresponds to a proposed insured’s mortality risk profile.
The solution’s flexibility means simpler cases are fast-tracked
and complex cases obtain experienced underwriters’ attention.
Historically, black and Hispanic communities
in America have been underserved in life
insurance. Traditional, manual underwriting
processes leave much to be desired. Medical
and laboratory information, garnered through
blood draws, technician visits and physicians’
statements, may offer valuable insight into
relative mortality risk, but can be time-
consuming, upwards of 45-60 days, and
expensive to obtain.
The result is that it can take a long time to complete the
underwriting process and provide affordable cover. These long
wait times, incomplete data sources and slow decision-making
also lead to higher applicant drop-out rates, which further
increases the gap of underinsured individuals.
In the past, such accelerated underwriting was applied initially
only to lower face amounts and younger applicants based on lower
associated risks. However, during the pandemic, it enabled
insurers to meet demand for socially distant underwriting and the
practice was successfully extended to higher face amounts and
older applicants. Internal analysis highlighted the benefits of
accelerated underwriting to include faster time to issue and,
critically, the ability to reach more underserved populations.
LexisNexis Risk Classifier:
An advanced risk assessment solution used by US life insurance
companies helps historically underserved communities secure
the policies they need
LexisNexis Risk Solutions data-driven tools and algorithms have
enabled our customers to begin closing the gap, specifically in
black and Hispanic populations. Using Risk Classifier within the
range that typically qualifies for accelerated underwriting or a
preferred class from 2019 to 2023, there was a 403% increase in
records scored for black individuals, 379% increase for Hispanic
individuals and a 231% increase for white individuals. LexisNexis
Risk Solutions underpins and proactively tests the integrity of its
models to negate any potential bias that could undermine service
to particular communities. With such policies, life insurers’
customers can help protect their families when they might be
vulnerable and pass along generational wealth which might not
have been possible before.
While seven in 10 Americans say life insurance is
necessary, 42% or 100 million individuals, say they live
with a coverage gap, according to life insurance trade
association LIMRA. Insurers want to make life insurance
coverage more accessible to everyone. Utilising advanced
analytics to develop risk models, insurers benefit from
improvements in reaching the middle market and as a
result, closing the insurance gap for more individuals
who need the protection for their families.
Patrick Sugent
VP Data Science, LexisNexis Risk Solutions
15
RELX
Annual Report 2024 | Risk
About LexisNexis Digital Identity Network:
LexisNexis Digital Identity Network is a crowd-sourced
contributory network of over 109bn global annual transactions
and shared fraud intelligence. It is trusted by leading brands
across the world, including all ten of the UK’s biggest banks,
by revenue.
NatWest is a major retail and commercial bank
in the United Kingdom. Considered to be one of
the UK’s Big Four clearing banks, it has a large
network of over 526 branches and 3,400 cash
machines serving over 19m customers.
In response to the UK’s Strong Customer Authentication rules
designed to tighten security on Card-Not-Present (CNP) online
purchases, fraudsters began adapting their attacks to target the
weakest link – consumers themselves – with social engineering
tactics similar to those seen in digital banking. When paying
online with a card, fraudsters try to dupe customers into
divulging the One Time Passcodes sent by their card issuer
or authenticating card transactions via their mobile device.
At NatWest, this resulted in vendor liability for over £360m
in fraud losses in 2023 alone.
To address this issue, the team at LexisNexis Risk Solutions set
about building an advanced machine learning model capable of
providing the necessary context to help confidently determine
the potential risk associated with a CNP transaction – creating
a truly single customer view of a scam risk assessment. The
model combines global, crowd-sourced entity intelligence
from the LexisNexis Digital Identity Network with a range of
other fraud signals and device intelligence. These include
Active Call Detection, which determines whether a live call
is underway on the customer’s mobile device at the same time
a transaction takes place – a common feature of Authorised
Push Payment scams. A second feature detects whether
a customer’s device is being controlled by remote access
software whilst an online purchase takes place, another
strong indicator of social engineering.
The models draw on past instances of confirmed fraudulent
behaviour to produce an output in near real-time that can
confidently predict when a scam is underway, all without
interrupting trusted customer transactions.
The single customer view also allows NatWest to make better
trust decisions and reduce false positives, ultimately leading
to better outcomes for all customers.
The partnership with LexisNexis Risk Solutions provided
a unique opportunity to leverage our existing intelligence
to create a truly customer-level view of scam risk
assessment. Through this work, NatWest Group has
taken back control of the decision on authentication
attempts where there is a clear risk of social engineering.
As a result, social engineering of our customers
is no longer a guaranteed route to success for fraudsters.
Peter Tully
Card Fraud Lead at NatWest Group
LexisNexis Digital Identity Network:
How creating a single customer view of risk reduces
social engineering scams
71%
The enhanced model successfully flagged 36 in every
100 confirmed scams – a 71% uplift in scam detection –
preventing around £630,000 of fraud in just 20 days
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
16
RELX
Annual Report 2024 | Market segments
Business overview
Scientific, Technical & Medical helps researchers and healthcare
professionals advance science and improve health outcomes by
combining high-quality scientific and medical information and
trusted data sets with leading technology to deliver analytical
tools that facilitate insights and critical decision-making.
Elsevier is headquartered in Amsterdam, with principal sites in
Boston, New York, Philadelphia and St. Louis in North America;
London, Oxford, Frankfurt, Munich, Madrid and Paris in Europe;
Beijing, Shanghai, Chennai, Delhi, Chatswood, Singapore and
Tokyo in Asia Pacific, and Rio de Janeiro in South America.
It has 9,700 employees with customers in over 170 countries
and territories.
Revenues for the year ended 31 December 2024 were £3,051m,
compared with £3,062m in 2023 and £2,909m in 2022. In 2024,
46% of revenue came from North America, 22% from Europe
and the remaining 32% from the rest of the world. Subscription
revenue represented 74% of total revenue and transactional
revenues represented 26%.
Elsevier’s customers are scientists, research leaders, librarians,
medical researchers, doctors, nurses, allied health professionals
and students, as well as hospitals, academic and research
institutions, health insurers, managed healthcare organisations,
research-intensive corporations, funders, and governments.
Elsevier’s services across Academic & Government, Corporate
and Health markets focus on: Databases, Tools and Electronic
reference; Primary Research; and Print products. In each of these
markets, our objective is to be a trusted partner to the customers
we serve and to be known for quality. Databases, Tools and
Electronic Reference, together with Corporate Primary Research,
accounts for around 45% of STM revenues, with Academic &
Government Primary Research accounting for a similar amount,
all in electronic format. Under 10% of revenues are derived from
Print sales.
Databases & Tools & Electronic Reference.
Elsevier’s databases,
tools and electronic reference products help customers and users
solve complex problems and make critical decisions, and we are
enhancing these capabilities with generative AI across all our
business areas. Solutions include Engineering Village, Interfolio,
Pure, SciVal, and Scopus in Academic & Government; Embase,
Reaxys, and SciBite in Corporate; and ClinicalKey, ClinicalPath,
Complete Anatomy, HESI, Osmosis, Shadow Health, and Sherpath
for Health.
Elsevier’s research intelligence portfolio of products combines
quality, curated content and extensive data sets with responsible
AI and large language model (LLM) technology to help
researchers, academic leaders, policy-makers, funders and
R&D-led corporations to generate insights, set and implement
research strategies and make decisions with confidence. This
portfolio integrates with and enhances the systems institutions
rely on, with interoperability driven by Application Programming
Interface technologies (APIs). In early 2024, Elsevier launched
Scopus AI, a generative AI-enhanced research tool integrated
into the Scopus platform to help academics and researchers
get deeper research insights faster, navigate and understand
different disciplines more easily and support interdisciplinary
collaboration.
For Corporate R&D, SciBite tools and the data as a service offering
follow Elsevier’s ontology-led approach and support corporate
R&D customers in extracting scientific insights from vast
amounts of unstructured text and databases. In 2024 Elsevier
launched SciBite Chat, a new AI-powered tool built atop SciBite
We deliver insights that help universities,
research institutions, governments and
funders achieve their strategic goals. We help
researchers discover and share knowledge,
collaborate, and accelerate innovation. We help
librarians provide trusted, high-quality
information to their universities. We help
innovators transform the latest knowledge into
new products. We help health professionals
improve patient care, and educators train the
next generation of doctors and nurses.
§
We help ensure quality research accelerates
progress for society by helping validate,
improve and disseminate over 17% of the
world’s scientific articles
§
Elsevier’s over 3,000 journals published
more than 720,000 articles in 2024, from
over 3.5m submitted
§
243 of 244 science and economics Nobel Prize
winners since 2000 have published in an
Elsevier journal
§
ScienceDirect, the world’s largest platform
dedicated to peer-reviewed primary scientific
and medical research, hosts over 22m pieces
of content from over 5,100 journals and over
48,000 e-books, and has over 20m monthly
researchers. Its Ahrefs ranking places it as
one of the Top 200 platforms on the internet
§
SciVal is a web-based analytics solution that
provides insights into the research
performance of over 24,500 academic,
industry and government research institutions
§
Scopus is an expertly curated abstract and
citation database with content from over 30,000
journals from more than 7,000 publishers to
help researchers track and discover global
knowledge in all fields
§
ClinicalKey, the flagship clinical reference
platform, is used by doctors, nurses,
medical students and educators at over 5,500
institutions in over 80 countries and territories
§
Sherpath, an adaptive teaching and learning
solution for nursing students, provides
personalised learning paths at over 700
institutions, supporting more than 300,000
course enrolments
§
Reaxys, Elsevier’s chemistry research
platform, utilises data on 298m substances,
68m reactions, with over 118m documents
and 44m patents
§
Pure is one of the world's leading commercially
available Research Information Management
Systems integrating a wide range of research
databases and research outputs, with more
than 1.1m researcher profiles and used by
more than 500 of the world’s institutions
Scientific, Technical & Medical
17
RELX
Annual Report 2024 | Scientific, Technical & Medical
Search, SciBite’s award-winning platform, combining semantic
search information retrieval with LLMs to interpret natural
language questions and generate answers for researchers in
Life Sciences.
In Health, Elsevier’s clinical solutions include digital solutions for
doctors, nurses, care teams and patients. Its clinical reference
platform, ClinicalKey, helps doctors, nurses and students find
clinically-relevant answers through a range of trusted content
across specialties. This includes Elsevier’s vast collection of
medical reference content, including over 2,400 clinical
overviews, over 6.6m images and over 114,000 medical videos
in one integrated platform. ClinicalPath Oncology presents
evidence-based oncology pathways embedded in the clinical
workflow, and the associated analytics, to help oncology care
teams make consistent, well-informed decisions for high quality
care. In 2024, Elsevier launched ClinicalKey AI, which combines
the latest and most trusted medical content with generative
AI to help clinicians at the point of care. ClinicalKey AI won the
‘AI Innovation Award’ in the 8th Annual MedTech Breakthrough
Awards Program.
Elsevier also serves students of medicine, nursing, and allied
health professions. Sherpath, an adaptive teaching and learning
solution, provides personalised learning paths at over 700
institutions, supporting more than 300,000 course enrolments,
while ClinicalKey Student is used in over 360 medical schools
globally. In 2024, Elsevier introduced Sherpath AI, a generative
AI chat tool designed specifically for nursing students. The tool
integrates Elsevier's nursing education content with advanced
generative AI, helping students and nurse educators navigate
courses, exam preparation, and the transition into clinical
practice. In 2024 Elsevier also launched CompleteHeartX, the
world's first heart education experience in spatial computing.
The product provides healthcare learners with a unique
experience to learn about the heart through interactive
3D models, images and simulations on Apple Vision Pro.
In commercial healthcare, identity, claims and provider
data is combined with patient information to assist healthcare
providers, pharmacies and insurers in delivering improved
health outcomes, ensuring accurate and complete provider
data and regulatory compliance.
In electronic reference, Elsevier provides authoritative reference
content to scientific, technical and medical professionals.
Flagship titles include Gray’s Anatomy, Nelson’s Pediatrics
and Netter’s Atlas of Human Anatomy.
Primary Research.
Elsevier helps researchers validate, improve
and disseminate their scientific findings through its more than
3,000 journals, enhancing the record of scientific knowledge
by applying highest standards of quality and ensuring trusted
research can be accessed, shared and built upon. Elsevier
journals are the foremost publications in their field, including
flagship families of journals like Cell Press and The Lancet.
Research content is distributed and accessed via ScienceDirect,
the world’s largest platform dedicated to peer-reviewed primary
scientific and medical research.
In 2024, Elsevier received more than 3.5m article submissions,
which were rigorously reviewed by our in-house editorial teams
in collaboration with 36,000 editors and 1.7 million expert
reviewers around the world. The result is over 720,000 articles
enhanced, indexed, certified, published and promoted following
The world’s largest platform dedicated to
peer-reviewed, full-text primary scientific,
technical and medical research across
all disciplines
An expertly curated abstract and citation
database with content from over 30,000
academic journals from 7,000 publishers to help
track and enhance researcher and institutional
data and discover global research in all fields.
New Scopus AI helps researchers get deeper
research insights faster, navigate and
understand different disciplines more easily
and support interdisciplinary collaboration
Clinical knowledge solution helping healthcare
professionals and students find the most
clinically relevant answers through a wide
breadth and depth of trusted content across
specialities. New ClinicalKey AI combines the
latest and most trusted medical content with
generative artificial intelligence to help
clinicians at the point of care
The world’s most advanced 3D anatomy
platform, Complete Anatomy is revolutionising
how students, educators, health professionals
and patients understand and interact with
anatomy
The largest chemical database, Reaxys combines
over a billion chemistry data points from journals
and patents with AI to support innovation in drug
discovery, chemical R&D and academia. Chemists
can quickly access relevant patent, substance and
bioactivity insights, and an award-winning
retrosynthesis tool
SciBite’s semantic infrastructure, which
combines machine learning with an ontology-led
approach, delivers answers to business-critical
questions in real-time from unstructured data.
New SciBite Chat combines this information
retrieval with responsible AI to interpret natural
language questions and generate answers for
researchers in Life Sciences
For more information
visit relx.com
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
18
RELX
Annual Report 2024 | Market segments
Electronic
91%
Transactional
26%
Subscription
74%
Format
Geographical market
Type
Print & face-to-face
9%
Rest of world
32%
Europe
22%
North America
46
%
clinical decision support applications using cognitive technologies
and content repositories, leveraging its proprietary healthcare
knowledge graph. These applications will enhance delivery of
content in care, helping health professionals make more accurate
diagnoses, ensure appropriate care delivery and save lives.
In Primary Research, Elsevier’s priority is to support researchers
by finding a home for every sound science article submitted, and
providing choice in payment model, quality tier, and scientific
discipline. We aim to deliver above industry average journal and
article quality, at below average article download and publishing
cost, leveraging our scale and expertise. Elsevier works with
customers to help them reach their research goals through
excellence in content, service and value. Elsevier is building
on its premium brands, enhancing quality through peer review,
and increasing article volume through new journal launches,
the expansion of open access journals and growth from emerging
markets; and broadening the range and quality of insights across
research solutions.
We continue to improve customer experience while driving
operational efficiency and effectiveness; and collaborate to
advance open science, inclusive research and inclusive health
and support the UN SDGs, through our business and the
Elsevier Foundation.
Business model, distribution channels and competition
In Databases, Tools and Electronic Reference, solutions
like Scopus, ClinicalKey and Reaxys, are generally sold direct
to institutional, healthcare and corporate customers through
a global sales force. Reference and educational content
are sold directly to institutions and individuals and accessed
on Elsevier platforms.
In Primary Research, science and medical research is distributed
via the ScienceDirect platform, supported by two separate
payment models to suit author preferences: pay-to-read articles
funded by payments for reading made by individuals or
institutions; and pay to publish (commonly known as open access)
funded by payments for publishing, made by authors, their
institution or funding bodies. Elsevier offers a range of pay to
read and pay to publish options, both subscription-based and
transactional, to fit the diverse needs of institutions, funders,
and researchers worldwide. As of 2024, Elsevier serves over
3,600 institutions worldwide with transformative deals that
support open access to research. Nearly all of Elsevier's over
3,000 journals enable open access publishing, with more than
890 dedicated author pays journals, the largest portfolio of open
access titles in the industry.
peer review, with the global scientific community accessing
articles over 2.4bn times across its journal platforms. The latest
available long-term comparison with the market showed that
Elsevier journal articles accounted for over 17% of global
research output and 29% of citations, demonstrating Elsevier’s
commitment to quality significantly ahead of the industry average.
In 2024, Elsevier published over 250,000 open access articles,
a year-on-year increase of over 30%, and launched 50 new fully
open access journals, bringing that total to over 890. Elsevier’s
world-leading research platforms make available 3.7 million
validated open access articles.
Elsevier has also invested in other research solutions, such
as SSRN, an open access online preprint community where
researchers post early-stage research, Scopus Author Profiles
showing preprints to provide an early view into a researcher’s
focus areas and Digital Commons helping academic libraries
showcase and share their institutions’ research via institutional
repositories for greatest impact.
Print
includes primary research and reference content in print
format and some print-based commercial marketing services
in pharmaceutical & life science promotion.
Market opportunities
Scientific, technical and medical information markets have
positive long-term growth characteristics. Investment in R&D
is critical for nations and corporations to create competitive
advantage, drive innovation, economic growth and solve societal
issues. This leads to long-term growth in R&D spending and
sustained increases in researchers worldwide. As people live
longer and aim to live healthier lives, health expenditure and the
number of physicians and nurses also continues to grow strongly.
Strategic priorities
Elsevier’s strategic priorities are to help our customers solve
critical and complex problems, by expanding content quality,
coverage and utility; combining content with analytics and
technology to build integrated solutions and decision tools that
utilise advanced Machine Learning (ML) and Artificial Intelligence
to improve productivity and outcomes, and enable insights
underpinning critical decisions, benchmarking and evaluation.
In Databases, Tools and Electronic Reference, Elsevier is applying
advanced linking capabilities to our vast research information,
patent, research grant, drug information and medical claims data
sets to develop products that help our academic & government,
corporate and health customers make the right decisions based
on their needs. For example, within Health, Elsevier is developing
2024 Revenue £3,051m
19
RELX
Annual Report 2024 | Scientific, Technical & Medical
Development of analytics continuing to drive underlying
revenue growth
Underlying revenue growth was +4%. Good growth continues
to be driven by the evolution of the business mix, with higher
growth segments representing an increasing proportion of
divisional revenue, and remaining print shrinking at a faster
pace than historical averages.
Underlying adjusted operating profit growth was +5%, resulting
in an increase in adjusted operating margin.
Databases, Tools & Electronic Reference growth continued
to be driven by higher value-add analytics and decision tools.
Primary Research growth continued to be driven by volume
growth, with article submissions growing very strongly across
the portfolio, particularly in pay-to-publish.
2025 outlook
We expect continued good underlying revenue growth with
underlying adjusted operating profit growth slightly exceeding
underlying revenue growth.
2024 financial performance
2023
GBPm
2024
GBPm
Change
in GBP
Constant
currency growth
Underlying
growth
Revenue
3,062
3,051
0%
+3%
+4%
Adjusted operating profit
1,165
1,172
+1%
+4%
+5%
Revenue
2024
3,051
3,062
Underlying growth
+
4
%
2023
GBPm
Adjusted operating profit
2024
1,172
1,165
Underlying growth
+
5
%
2023
GBPm
Elsevier is a founding and driving partner of Research4Life, a United
Nations initiative, providing free or low-cost access to research for
publicly funded institutions in the world’s least resourced countries.
Over 11,500 institutions in 125 countries participate.
Print books are sold through retailers, wholesalers and
directly to users.
Competition within science and medical reference content
is generally on a title-by-title and product-by-product basis,
typically with learned society publishers and professional
information providers, such as Springer Nature, Clarivate and
Wolters Kluwer. Decision tools face similar competition, plus
software companies and customer home-grown solutions.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
20
RELX
Annual Report 2024 | Market segments
About ClinicalKey AI:
Launched in February 2024, ClinicalKey AI is Elsevier’s new
clinical decision support tool designed specifically for clinicians
and powered by responsible generative artificial intelligence.
Combining generative AI with the latest evidence-based medical
content allows clinicians at the point of care to quickly and
easily extract precise knowledge from a vast body of clinical
information to help ensure their decisions are based on the
latest evidence.
For clinicians, access to reliable medical
information is critical, especially given the
overwhelming volume of complex cases
they are required to manage daily. Staffing
challenges are also placing increasing
demands on providers’ time, further amplifying
the need for quick and secure access to the
right information when caring for patients.
ClinicalKey AI addresses these challenges by leveraging a
sophisticated conversational search interface using Retrieval
Augmented Generation (RAG) to help clinicians find accurate,
succinct clinical information that draws from one of the world’s
largest and most trusted sources of medical information.
The solution has been designed to provide high-quality curated
content and constantly refreshed evidence-based research and
clinical reference information to help clinicians in offering optimal
patient care across a broad range of specialties and sites of care.
ClinicalKey AI was developed by Elsevier alongside experts in
healthcare and technology. On the healthcare side, Elsevier
Health collaborated with and received input from development
partners Cone Health and University of New Mexico. On the
technology side, ClinicalKey AI was launched in partnership with
OpenEvidence, a company specialising in AI for medicine.
ClinicalKey AI’s search interface includes many features that help
clinicians get the information they need quickly. It generates a
summarised response based on multiple evidence-based content
sources, including journal abstracts, medical reference texts,
full-text articles from the Clinics series, drug information, and
select government publications. When prompted, ClinicalKey
AI also considers the patient context, such as comorbidities and
current medications, and suggests relevant follow-up questions.
By combining world-class clinical content with the latest
generative AI technology, ClinicalKey AI aims to make it easier
and more intuitive for clinicians to find the information they need,
allowing them to focus on what truly matters, quality patient care.
I think the speed of the answer and the ability to ask
questions in natural language gives ClinicalKey AI a
real edge over other clinical resources. To be able to
ask a question in natural language and get a very
prompt answer that is accurate and based on
evidence-based, peer-reviewed articles is great.
Using ClinicalKey AI I’ve found I’m able to find things
in less than a minute or two.
Barry Wendt MD
CMIO, St. Elizabeth Healthcare
94%
Over 65% of physicians and advanced practice
providers (APPs) agreed if they had daily access to
ClinicalKey AI it would enhance the quality of patient
care. Of those who responded, 94% said they were
highly satisfied with accuracy
ClinicalKey AI:
A conversational search tool to support clinical decisions
21
RELX
Annual Report 2024 | Scientific, Technical & Medical
We hope that the map and underlying data will help
those interested in TIP's investments explore our
work and assist researchers in finding others
in their regions or focus areas.
Erwin Gianchandani,
Assistant Director for Technology, Innovation
and Partnerships, US National Science Foundation
About Pure:
Pure is one of the world's leading commercially available
Research Information Management Systems. Pure integrates
a wide range of research databases and research outputs
to provide analysis that enhances decision-making, enables
showcasing and collaboration, and evidence-based execution
of research strategy.
The US National Science Foundation
Directorate for Technology, Innovation and
Partnerships (NSF TIP) recently unveiled the
TIP Investments pilot, a groundbreaking
initiative designed to help researchers,
practitioners and the wider public easily find
and visualise its investments in key technology
areas across the US.
The NSF Directorate for Technology, Innovation and
Partnerships (NSF TIP) engages all Americans in accelerating
key technologies to advance US competitiveness. The
directorate partners across sectors to advance three primary
focus areas – accelerating technology, fostering regional
innovation and economic growth, and preparing the American
workforce for better-quality, higher-wage jobs.
The TIP Investments pilot uses Elsevier's Pure platform to
present TIP initiatives, which invest in research and development
funding at universities and companies including startups and
small businesses, and non-profits, among other organisations.
Data are collated and categorised with machine learning to
provide a comprehensive view of TIP’s investment landscape.
The data and analysis are displayed in a clear, interactive
dashboard. The tool illustrates the impact of investments
across the 10 Key Technology Areas, like Artificial Intelligence,
Robotics and Advanced Manufacturing, and Biotechnology.
The dashboard allows users to see the number of awards
made, the organisations and researchers that received funding,
investment levels, and Key Technology Areas, all broken down
by US states, territories, and congressional districts.
Through the TIP Investments pilot, users can access a
comprehensive hub to connect with peers, forge partnerships,
build regional coalitions and accelerate research, innovation,
and impact. Additional data and features will be added over time,
evolving the TIP Investments pilot into an ever more dynamic
platform that helps unlock technologies, solutions, products
and services rooted in the latest scientific and technological
breakthroughs.
The TIP Investments pilot is available for anyone to access:
nsfmap.services.elsevierpure.com
4,777
The TIP Investments pilot includes awards to 4,777 projects
focused on research, innovation, workforce development
and related capacity-building initiatives
Pure:
Helping NSF TIP showcase the scale and impact of
its investments in key technologies across the US
Erwin Gianchandani, NSF Assistant Director for TIP, said:
"The pilot allows the American public a new way of seeing
the breadth and depth of TIP’s investments in key technology
areas and their impacts. We hope that the map and underlying
data will help those interested in TIP's investments explore our
work and assist researchers in finding others in their regions or
focus areas."
This case study was approved by NSF.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
22
RELX
Annual Report 2024 | Market segments
Business overview
Legal helps its customers improve decision-making, achieve
better outcomes and increase productivity by providing tools
that combine legal, regulatory and business information with
powerful analytics.
LexisNexis Legal & Professional is headquartered in New York
and has further principal operations in Dayton, Raleigh, and
Toronto in North America, London and Paris in Europe, and
cities in several other countries in Africa and Asia Pacific. It has
11,800 employees worldwide and serves customers in almost
150 countries and territories.
Revenues for the year ended 31 December 2024 were £1,899m,
compared with £1,851m in 2023 and £1,782m in 2022. In 2024,
68% of revenue came from North America, 21% from Europe,
and the remaining 11% from the rest of the world. Subscription
represented 80% of revenue and transactional revenues
represented 20%.
LexisNexis Legal & Professional is organised in market-facing
groups, focused on Law Firms & Corporate Legal, Government &
Academic, and News & Business markets. Services are delivered
primarily in electronic format, with print formats available
where there is customer demand. Content and tools are tailored
to the specific geographic markets served, supported by global
shared services organisations providing platform and product
development, operational and distribution services, and other
support functions.
Law Firms & Corporate Legal
, representing over 60% of revenue,
provides legal professionals across law firms and corporate
legal departments with electronic reference, decision tools,
and analytics to help make better informed decisions in the
practice of law.
Standard products for legal research and analytics include
Lexis, Lexis+, and Lexis+ AI, which provide statutes and case law
combined with analysis and expert commentaries from secondary
sources, such as Matthew Bender, and incorporate the leading
citation service, Shepard’s, advising on the continuing relevance
of case law precedents.
Lexis+ AI was introduced in the US in 2023 and is a generative
AI platform designed to transform legal work. It is built and
trained on one of the world’s largest repositories of accurate
and exclusive legal content, leveraging an extensive collection
of documents and records to provide customers with trusted,
comprehensive legal results with unmatched speed and
precision and backed by verifiable, citable authority. The new
Lexis+ AI technology features conversational search, insightful
summarisation, uploaded document analysis, and intelligent legal
drafting capabilities, all supported by state-of-the-art encryption
and privacy technology to keep sensitive data secure.
In 2024, Lexis+ AI adoption grew in the US, and it was
successfully rolled out across the world. In June 2024, Lexis+
AI was commercially launched to the UK and Australia markets.
In July, Lexis+ AI was launched in France, with not only primary
sources like case law but also secondary doctrinal content like
the JurisClasseur. In Canada during September 2024, Lexis+
AI was commercially launched in French, becoming the first
comprehensive bilingual Canadian legal generative AI solution
available in the country. Lexis + AI US was also launched in Asia,
with customers in China, Japan and Korea.
We help lawyers win cases, manage their work
more efficiently, serve their clients better, and
grow their practices by deploying advanced
analytics and latest, cutting-edge technology,
including artificial intelligence (AI). We assist
corporations in better understanding their
markets and monitoring relevant news. We
partner with leading global associations and
customers to help advance the Rule of Law
across the world.
§
LexisNexis hosts over 161bn legal and news
documents and records
§
On average, over 1.6m new legal documents
are added daily from over 50,000 sources,
generating over 161bn connections with over
38m legal documents processed per day
§
Nexis news and business content includes over
39,000 premium sources in over 50 languages,
covering around 180 countries, with a content
archive that dates back 45 years
§
PatentSight includes ratings on the innovative
strength of over 160 patent documents from
over 100 countries
§
LexisNexis content includes more than 322m
court dockets and documents, over 172m
patent documents, over 5.19m State Trial
Orders, and over 1.6m jury verdict and
settlement documents
§
In 2024, Law360 produced over 64,000 news
and analysis articles
§
Lex Machina has normalised over 146m
counsel mentions and over 149m party
mentions since 2016
§
LexisNexis is committed to advancing the Rule
of Law through operations and solutions that
provide transparency into the law in over
150 countries and territories
§
There are more than 1.1m Lexis+ users across
nine countries including the US, Canada, UK,
Australia, Singapore, Hong Kong, South Africa,
Malaysia and New Zealand
Legal
23
RELX
Annual Report 2024 | Legal
LexisNexis Protégé, a new personalised AI Assistant in Lexis+
AI, was unveiled to the global market in 2024, setting the stage
for a broad-scale release in 2025. Protégé is an AI feature of
LexisNexis that integrates with legal document management
system to deliver uniquely personalised work product in a
private, secure setting.
Lexis+ is the cornerstone of online research and is being rolled
out in additional countries and enhanced in existing countries.
All customers in the UK were upgraded to Lexis+ UK in 2024.
Lexis+ Ireland was expanded to cover Banking & Financial
Services, Commercial, Corporate, Dispute Resolution and
Property. In South Africa, the Lexis+ platform was made
available to all customer segments in 2024, paving the way for
Lexis+ AI in 2025. In New Zealand, Lexis+ was launched in July
2024. In Malaysia, Lexis+ was also launched in July 2024 with
Malaysia Legislation Citator, providing reports of legislative
instruments and their provisions.
In 2024, LexisNexis continued to broaden the reach of its decision
tools and analytics through Lex Machina. Legal Analytics for US
federal district courts were expanded to cover findings, remedies
and damages for Civil Rights litigation covering First Amendment,
Voting, Education, and Housing; as well as Americans with
Disabilities Act (ADA) and police action cases. It also released
Litigation Footprint in March 2024, which provides the most
advanced view of company litigation history for business
development, competitive analysis and case strategy.
In 2024, LexisNexis launched Intelligize+ AI, the next generation
of its premier SEC compliance analytics and research platform.
The reimagined platform includes generative artificial intelligence
driven capabilities and new search technologies that enable users
to find, analyse, and compare documents quickly and easily.
LexisNexis expanded legal news coverage with Law360 in 2024,
with the launch of Healthcare Authority. In 2024, it also expanded
global legal news coverage with the launch of MLex’s Intellectual
Property and Artificial Intelligence coverage.
LexisNexis continued to enrich core solutions across global
segments in 2024. In July 2024, LexisNexis completed the
acquisition of Henchman, a legal tech company that enriches
data from Document Management Systems (DMS) for faster
document drafting. The acquisition enables legal customers
to extract key insights from internal data and combine it with
trusted LexisNexis content and AI capabilities for a personalised
generative AI drafting experience. In France, LexisNexis closed
the acquisition of Jarvis, a legal tech company with a practice
management solution for law firms.
In 2024, Practical Guidance usage reached new record highs, with
a 36% year-on-year increase in US, and a 34% increase in Canada.
Practical Guidance expanded its automated template content set
by 70% in 2024, producing over 4,500 automated templates across
key jurisdictions.
In the Intellectual Property (IP) analytics space, LexisNexis
TechDiscovery was launched within the PatentSight+ platform,
integrating Generative AI to transform patent searching for both
patent professionals and the broader innovation community,
accelerating speed to insight and decision-making. PatentSight+
provides global innovators with contextualised, evidence-based
innovation insights and analytics, leveraging artificial intelligence
and powerful visualisations to gain strategic insights from
patent information.
LexisNexis Regulatory Compliance is positioned to support our
clients in key regions globally, including the US and UK, assisting
them in maintaining compliance registers across numerous
topics including cybersecurity, banking, gambling and more. The
continuously expanding content portfolio is focusing on key legal
obligations content in highly regulated industries and areas of law.
LexisNexis also supplies software solutions for legal spend
management, matter management, and client engagement.
In 2024, LexisNexis launched CounselLink+, a fully integrated
Enterprise Legal Management and Contract Lifecycle
Management platform, featuring interconnectivity to the
LexisNexis portfolio, Practical Guidance templates within the
Contract module, and Ask Legal on Microsoft Teams. InterAction+,
a customer relationship management solution that unites a
business development tool with a modern user experience,
continued to build out capabilities into its solution, enabling
customers to migrate to its cloud-based offering.
Lexis+ AI is a generative AI platform designed to
transform legal work with an initial emphasis on
enhanced search, summarisation and drafting
Lexis+ is a legal analytics ecosystem that uses
AI and superior search technology to deliver
legal research and news, data-driven insights,
and practical guidance seamlessly into
legal workflows
Intelligize is the leading provider of content,
news, regulatory insights, and analytics for
compliance, transactional and financial
reporting professionals
Lex Machina provides Legal Analytics
to law firms and companies, enabling them
to craft successful strategies, win cases,
and close business
CounselLink is a leading enterprise legal
management solution designed to help
corporate legal departments gain 100% visibility
into their work, matters, and invoices
Nexis is our flagship business product that
provides access to an expansive collection
of news, company, legal, and regulatory data
necessary to make smart business decisions
For more information
visit relx.com
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
24
RELX
Annual Report 2024 | Market segments
Format
Geographical market
Type
Transactional
20%
Subscription
80%
Print & face-to-face
9%
Electronic
91%
Rest of world
11%
Europe
21%
North America
68%
content. Nexis+ AI features powerful research, document
summarisation, and conversational search features to meet
the evolving needs of modern businesses. Nexis Solutions also
launched its Nexis Data+ APIs in 2024 that enable access to
LexisNexis’s expansive datasets including licensed news sources,
legal resources, company and financial information, and
compliance data and watchlists.
Print
, representing under 10% of revenue, provides traditional
print materials as well as e-books with case law, statutes, and other
primary law sources that include leading brands such as Matthew
Bender, Mealey’s, Michie, LexisNexis A.S. Pratt and LexisNexis
Sheshunoff. In the past year, the print team expanded its publishing
alliance with the New Jersey State Bar Association and signed a
publishing agreement with the American Law Institute (ALI) to
gradually take over ALI’s print publishing activities.
Market opportunities
Longer-term growth in legal and regulatory markets worldwide
is driven by increasing levels of legislation, regulation, regulatory
complexity and litigation, and an increasing number of lawyers.
Additional market opportunities are presented by the advent
of generative AI and increasing demand for online information
solutions, legal analytics, and other solutions, along with decision
support solutions that improve the quality and productivity of
research, deliver better legal outcomes, and improve business
performance. Notwithstanding this, legal activity and legal
information markets are also influenced by economic conditions
and corporate activity.
Strategic priorities
LexisNexis Legal & Professional’s strategic goal is to enable
better legal outcomes and be the leading provider of workflow and
productivity enhancing information, analytics, and information-
based decision tools in its market. To achieve this, LexisNexis is
focused on introducing next-generation products and solutions
on the Lexis platform and infrastructure; incorporating advanced
technologies including generative AI; driving long-term
international growth; and upgrading operational infrastructure,
improving process efficiency, and gradually improving margins.
Across segments, LexisNexis is focused on the ongoing
development of advanced legal research and practice solutions
that help lawyers make data-driven decisions with greater
accuracy and efficiency. Global functions and presence enable
LexisNexis to effectively launch and scale products such as Lexis+
AI across segments, leveraging shared assets from product
design to back-end functionality.
The Legal mission to advance the rule of law globally has
continued to benefit the 5.1bn people who are outside of the
umbrella protections of the Rule of Law. The LexisNexis Rule
of Law Foundation contributed towards writing and publishing
guidelines on the first law in the world which makes human
sacrifice a crime. The Voting Rights Tool, which allows review of
the US voting laws for free, was selected as a finalist in the World
Justice Challenge. The foundation also funded a training to find
and assist detained Ukrainian human rights defenders and
collaborated with the International Bar Association to publish
new reports in Chile, Brazil, South Korea, and Mexico analysing,
the status of gender equality in the legal profession.
Government & Academic
, representing around 20% of
revenue, serves customers across government organisations
and law schools.
LexisNexis legal research and analytics tools empower legal
professionals across major US federal agencies and state and
local government in upholding the rule of law. Products such
as Lexis+, Lexis+ AI and Practical Guidance enable efficient
research, while CaseMap helps manage and collaborate on
legal cases. LexisNexis Reed Tech also provides patent data
and document management services to the US Patent and
Trademark Office, with over 50 years of partnership.
LexisNexis actively engages with law school users with a focus
on product features and research methods, reaching faculty
and students across over 210 US law schools in 2024. Through
national marketing and in-person programs, LexisNexis helps
students and faculty build search dexterity and use leading legal
analytics tools to tackle complex research, deliver quality drafts,
and track key issues in the practice of law. LexisNexis launched
Lexis+ AI to 150,000 US law school students and faculty in 2024,
which helped drive preference to an all-time high.
News & Business
, representing just under 10% of revenue,
provides customers across industries with news and business
information and insights, including company information and
US Public Records.
Standard products for business research are Nexis and Nexis+
AI, which provide access to over 39,000 licensed sources,
including a 45-year news archive across over 50 different
languages. Other core products include Nexis Newsdesk for
media monitoring, and Nexis Diligence+ for risk assessments.
Nexis+ AI, a generative AI platform designed to transform
business research, was launched in 2024. It is built on one of
the world’s largest repositories of generative AI licensed news
2024 Revenue £1,899m
25
RELX
Annual Report 2024 | Legal
Further improvement in underlying revenue growth driven
by legal analytics
Underlying revenue growth improved to +7%. Strong growth
continues to be driven by the shift in business mix towards
higher growth, higher value legal analytics and tools.
Underlying adjusted operating profit growth was +9%, as we
continue to manage underlying cost growth below underlying
revenue growth, leading to a further improvement in adjusted
operating margin.
Lexis+, our integrated platform leveraging extractive AI,
continued to perform well. Lexis+ AI, additionally leveraging
generative AI, continued its successful roll-out in the US
and launched in international markets. Protégé, our recently
launched next generation generative AI legal assistant,
has been positively received by customers.
Government & Academic and News & Business growth
continued to be driven by the further extension of analytics
and decision tools.
Renewals and new sales remain strong across all
key segments.
2025 outlook
We expect continued strong underlying revenue growth
with underlying adjusted operating profit growth exceeding
underlying revenue growth.
2024 financial performance
2023
GBPm
2024
GBPm
Change
in GBP
Constant
currency growth
Underlying
growth
Revenue
1,851
1,899
+3%
+6%
+7%
Adjusted operating profit
393
412
+5%
+8%
+9%
Revenue
2024
1,899
1,851
2023
GBPm
Underlying growth
+7%
Adjusted operating profit
393
Underlying growth
+9%
GBPm
2024
2023
412
LexisNexis is also continuing its mission to advance the Rule of
Law around the world through the efforts of the LexisNexis Rule of
Law Foundation, a non-profit entity that conducts projects globally
to promote transparency of the law, access to legal remedy,
equal treatment under the law, and independent judiciaries.
Business model, distribution channels and competition
LexisNexis Legal & Professional products and services
are generally sold directly to law firms and to corporate,
government and academic customers on a paid subscription
basis, with subscriptions often under multi-year contracts.
Principal competitors for LexisNexis in US legal markets are
Westlaw (Thomson Reuters), CCH (Wolters Kluwer), and
Bloomberg. In news and business information, key competitors
are Bloomberg, Factiva (News Corporation) and Reuters News
(Thomson Reuters).
Significant international competitors include Thomson Reuters,
Wolters Kluwer and Factiva.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
26
RELX
Annual Report 2024 | Market segments
About Lexis+ AI:
Lexis+ AI is a generative AI solution designed to transform legal
work. Lexis+ AI enables conversational legal research, insightful
summarisation, intelligent legal drafting, and document upload
and analysis capabilities. Using the LexisNexis proprietary
Retrieval Augmented Generation platform, integrated with
advanced Shepard’s Knowledge Graph, Lexis+ AI answers are
grounded in LexisNexis content – one of the world’s largest
repositories of current, exclusive legal content – and
customers can harness the power of Shepard’s case
law relationship information for authoritative, complete,
and final AI-generated responses.
LexisNexis Legal & Professional has been using
extractive AI capabilities for over a decade.
Lexis+ AI incorporates generative AI, building
on a foundation of prior extractive
AI investments.
Before 2020, LexisNexis’ primary solution was Lexis Advance, a
legal electronic reference research platform. The business also
offered a set of high-value standalone workflow, analytics, and
decision tools using extractive AI technology that customers
could purchase separately. In 2020, LexisNexis released Lexis+,
an integrated platform that combines electronic reference
with extractive AI technology and advanced analytics insights.
Customers using Lexis+ are able to access an entire suite of
solutions serving many use cases from a single location.
In 2023, Lexis+ AI was introduced, a natural progression of the
LexisNexis platform that incorporates generative AI technology,
significantly expanding the universe of use cases available to
customers. Lexis+ AI is unique in that it leverages the deepest
collection of trusted proprietary legal content and legal metadata
to deliver the highest-quality answers and citation references.
Research about generative AI indicates that privacy and security,
as well as accuracy, are key considerations for legal customers.
Understanding this, LexisNexis made critical technical decisions
early on to inform its generative AI product development.
LexisNexis prioritises data privacy and security by ensuring the
safe use of AI in product development, in line with the RELX
Responsible AI Principles. The company also works with cloud
providers Microsoft Azure OpenAI and Amazon Web Services
Bedrock and implements extensive state-of-the-art encryption
and privacy technology to keep data secure. Additionally,
LexisNexis decided on a flexible, multi-model approach to its
AI strategy, using the best model for each legal use case and
enabling the company to evaluate and deploy new models
with speed.
100bn +
LexisNexis Legal & Professional’s content sets include
more than 100bn documents and records
The LexisNexis Generative AI Journey:
How LexisNexis Legal & Professional built its legal AI model
Our legal customers look to us as their trusted
adviser in the AI journey. For years, we have rapidly
experimented with, deployed, and scaled AI and
advanced technologies. Because of our track record
of AI innovation, we are uniquely suited to support our
customers’ success with seamless AI solutions that
help them deliver real economic value and are
personalised to their specific type of legal work.
Jeff Reihl
Chief Technology Officer, LexisNexis Legal & Professional
Comprehensive content and accuracy are critical for creating
reliable generative AI-based solutions. The combination of
breadth, depth, type of content, and value-add entity extraction
and linking creates unique and powerful assets. LexisNexis
content sets include more than 100bn documents and records,
with more than 2m documents added every day from over
50,000 sources. The company uses its own content sets to ground
large language model (LLM) answers via Retrieval Augmented
Generation (RAG). Additionally, LexisNexis employs hundreds
of legal experts and data scientists to improve LLM answers,
and fine-tune LLMs.
Lexis+ AI has been launched in the US, the UK, France, Australia
and Canada, with additional countries coming soon. The product
is also available in 100% of American Bar Association-accredited
law schools, helping prepare the next generations of lawyers.
The generative AI use cases open new value opportunities
for customers.
In August 2024, LexisNexis announced Protégé for customer
preview. Protégé is a next-generation personalised legal
generative AI assistant that leverages LexisNexis’ comprehensive
repository of authoritative content and the customer’s own
proprietary documents, past work, and other firm knowledge.
27
RELX
Annual Report 2024 | Legal
200%
Lexis+ AI saves Nakat lawyers approximately 3.5 hours a
day and has boosted productivity by 200%. This efficiency
gain has allowed us to allocate more time to strategic
management and proactive client engagement
Lexis+ AI has become indispensable for us. By
leveraging Lexis+ AI, we have been able to optimise our
operational costs. The savings in time and resources
have allowed us to offer competitive pricing while
maintaining profitability. This has been instrumental
in differentiating us from larger firms and attracting
clients seeking value-driven legal services.
Adam Nakat
Founder, Principal, and Director, Nakat Law
About Nakat Law:
Adam Nakat is the founder, principal, and director at Nakat Law.
Since founding the firm in July 2021 at the height of the Covid-19
pandemic, Adam and his team quickly garnered a reputation as a
competitive player in the Melbourne, Australia, legal market.
Nakat Law prides itself on providing practical,
quality end-to-end outcomes for its clients by
utilising disruptive technology to assist with
navigating complex legal issues.
Before adopting Lexis+ AI, Adam and his team faced challenges
common to smaller firms, such as resource limitations and
stringent timeframes. Legal research at Nakat Law was a
time-consuming endeavour. Not anymore. “The AI’s ability to
provide instant and reliable responses to complex legal queries
has been revolutionary. It not only saves us time but also ensures
that our legal advice is backed by the latest and most relevant
case law and statutes. The ability to receive instantaneous and
reliable responses to legal queries, coupled with the AI’s
capability to suggest pertinent case law and summarise
complex legal documents, has been immensely valuable.”
Lexis+ AI’s artificial intelligence-driven legal research,
drafting tools and document analysis capabilities have
streamlined operations significantly. “Tasks that used to take
hours can now be completed in a fraction of the time, thanks to
the artificial intelligence’s ability to assist fee earners to
generate drafts, review documents for inconsistencies, and
suggest improvements based on established legal precedents.”
One of the standout features for Nakat Law has been Lexis+
AI’s document comparison and analysis capabilities. In addition
to greater efficiency that allows for more hands-on client
engagement, Lexis+ AI also helps Adam and his team with risk
mitigation. But it’s not just human errors that can be reduced –
Lexis+ AI delivers search results that minimise hallucinations
because its answers are grounded in LexisNexis legal content.
The cost savings, too, cannot be understated. For a growing firm
like Nakat Law, cost efficiency is paramount. Beyond internal
efficiencies, Lexis+ AI has also enhanced Nakat Law’s client
service capabilities and ability to realise value to its clients.
By delivering superior client outcomes and greater cost
efficiency, Lexis+ AI has helped Nakat Law quickly gain a
reputation as a formidable contender in Melbourne’s legal
market. Adam and his team’s experience with the platform has
underscored a pivotal role in client service delivery that would
not have been possible without the emergence of generative AI.
Lexis+ AI:
How Nakat Law leverages Lexis+ AI to help compete
with larger players
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
28
RELX
Annual Report 2024 | Market segments
Business overview
Exhibitions combines industry expertise with data and digital tools
to help customers connect face-to-face and digitally, learn about
markets, source products and complete transactions.
RX has its headquarters in London and has further principal
offices in Paris and Düsseldorf in Europe, Norwalk (Connecticut),
Mexico City and São Paulo in the Americas, Beijing, Shanghai,
Tokyo and Singapore in Asia, and Sydney, Australia. RX has
3,300 employees worldwide and its portfolio of events serves
41 industry sectors.
Revenues for the year ended 31 December 2024 were £1,239m
compared with £1,115m in 2023 and £953m in 2022. In 2024,
19% of RX’s revenue came from North America, 42% from
Europe and the remaining 39% from the rest of the world
on an event location basis.
Over 6m participants welcomed the opportunity to build their
businesses at RX face-to-face events. RX ran 282 face-to-face
events in 25 countries.
In 2024, RX extended the continuous improvement, range
and depth of digital and data products offered, increasing their
sophistication and the value delivered to customers. RX’s digital
products provided increasingly valuable ways to learn, network,
source and trade as well as unprecedented insight into
customers’ activity, performance and results at its events.
Digital products grew in 2024 with electronic revenue
accounting for 7% of revenue.
RX organises influential events in key markets focused on
addressing the needs of each particular industry, where
participants from around the world meet face-to-face to
learn, network, source products or leads, and trade. Its events
encompass a wide range of sectors. They include construction,
cosmetics, data analytics, electronics, energy and alternative
energy, engineering, entertainment, gifts and jewellery,
healthcare, hospitality, interior design, logistics, manufacturing,
media, pharmaceuticals, real estate, recreation, security and
safety, transport and travel.
RX makes selective acquisitions to enter or increase presence
in attractive sectors with high growth potential. In 2024 RX
acquired Sustainable Energy Conferences (SEC), owner of
World Hydrogen Summit, expanding its access to the high
growth market in renewable and alternative energy through
events in three key geographies. During 2024, Exhibitions
disposed of a small number of strategically non-core assets
in Austria, Australia and the UK.
Similarly, RX made selective launches to enter new attractive
sectors (such as Space Business Expo for space research, Japan)
or to extend successful value propositions into new markets (such
as Pollutec expanding into Paris, France) or additional calendar
slots (such as Japan Food Export Expo into the winter).
Exhibitions
We help customers build their businesses
through face-to-face events and digital tools,
enabling innovation and supporting the
economic development of local markets and
national economies around the world.
§
In 2024 Exhibitions (RX) ran 282 face-to-face
events in 25 countries
§
In 2024, over 6m participants welcomed
the opportunity to build their businesses
at RX events
§
41 industry sectors are served in 25 countries
across the globe
§
Using attendee data, RX’s event registration
system, Mercury, has been deployed at
100 events to recommend exhibitors to visitors
RELX
Annual Report 2024 | Exhibitions
29
Market opportunities
RX is well positioned for further growth in face-to-face events.
This will occur in parallel with an increased use of, and revenue
from, digital & data tools and platforms, both stand-alone and as
part of multi-channel events. These events, combined with digital
tools and platforms, are a key lever for RX customers’ businesses
and national economies to expand.
Growth in the exhibitions market is influenced both by
business-to-business marketing spend and by business
investment. Historically, these have been driven by levels of
corporate profitability, which in turn has followed overall
growth in gross domestic product. Emerging markets and higher
growth sectors provide additional opportunities. RX’s broad
geographical footprint and sector coverage allows it to respond
effectively to changes in global trade and capture growth
opportunities as they emerge.
As some events are held other than annually, growth in any one
year is affected by the cycle of non-annual exhibitions. This cycle
was disrupted by Covid-19 but re-established in 2023 and
continued in 2024, with more revenue from non-annual events
in even years.
Strategic priorities
RX’s long-term strategic goal is to provide discernible and
improving value to buyers and sellers by connecting them to
build their businesses, through a mixture of learning, networking,
sourcing products or leads, and completing trades. We deliver this
value through a range of market-leading events and digital tools
and platforms in all major geographic markets and higher growth
sectors. This allows exhibitors to target and reach new customers
quickly and cost-effectively, under one roof and with an integrated
set of digital tools, resulting in measurably higher value and
improved outcomes.
RX focuses on five main areas that position it for long-term success.
Value to customers:
RX constantly looks for ways to increase the
value generated for customers, by innovating the offering and
format of its events, and by deploying digital and data tools and
platforms to enhance and extend the face-to-face experience.
Portfolio development:
RX continues to actively shape its
portfolio through a combination of new launches, strategic
partnerships and selective acquisitions, targeting the optimal
mix of industry segments, geographic segments, value
propositions and business models.
Best in class go-to-market capabilities:
RX continues to
drive innovative capabilities in a number of areas critical to its
performance, including marketing excellence, sales techniques
and the use of analytics to generate insights both for RX and
its customers.
Operational efficiency:
a lean, nimble structure is in place, able
to respond to changing circumstances and customer needs. RX’s
global technology platforms and more specialist functions allow
RX to accelerate revenue growth, while controlling costs and
embedding sustainability throughout the organisation. It also
enables a faster and more agile deployment of digital products,
new events and process innovation.
Talent:
RX is a business which supports and creates opportunities
for the very best talent, encouraging customer focus, curiosity
and a focus on long-term outcomes.
RX continually enhances the value of its face-to-face events
using data, analytics, and technology. RX’s digital solutions help
customers to better promote their presence at events, create
more connections between the right buyers and sellers, and
increase the value of leads generated, thereby demonstrably
increasing the return on investment of customer spend at RX
events. RX’s digital solutions constantly evolve based on data
and deep customer insight about the needs and behaviours of
buyers and sellers in the different sectors in which it operates.
Underlying the customer experience, RX has developed global
technology platforms and a single data lake that allow it to
efficiently mine data for insights, and to roll out high quality digital
services increasingly quickly across the world, including in 2024
expanding its Colleqt service to help visitors capture their event
connections more effectively.
Over 70% of RX’s revenue is derived from exhibitor fees, with the
balance primarily consisting of admission charges, conference
fees, sponsorship fees and digital tools. RX often works in
collaboration with trade associations, which use the events to
promote access for members to domestic and export markets,
and with governments, for which events can provide important
support to stimulate foreign investment and promote regional
and national economic activity. RX increasingly offers visitors
and exhibitors the opportunity to interact before and after the
show using digital tools and platforms such as online directories,
matchmaking and mobile apps.
RX is one of the largest global event organisers in a fragmented
industry, holding a global market share of less than 10%. Other
international exhibition organisers include Informa, Clarion and
some of the larger German Messen, including Messe Frankfurt,
Messe Düsseldorf and Messe Munich. Competition also comes
from industry trade associations and convention centre and
exhibition hall owners.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
30
RELX
Annual Report 2024 | Market segments
Format
Geographical market
Source
Face-to-face
93%
Electronic
7%
Rest of world
39%
Europe
42%
North America
19%
Visitors
and other
26%
Exhibitors
74%
Location:
France
The world’s property market
Location:
UK
Premier global event
for the travel industry
Location:
UAE
The Middle East’s meeting
place for the travel trade
Location:
US
The North American
jewellery industry’s
premier event
Location:
US
International Security
Conference & Exhibition
Location:
Germany
Innovations for smart sheet
metal working
Location:
France
International exhibition for
personal care ingredients
Location:
Italy
International exhibition for
companies in the industry
of HVAC+R, renewable
energy and energy
efficiency
Location:
Japan
Japan’s comprehensive
exhibition for smart and
renewable energy
Location:
US
The East Coast’s largest
pop culture convention
Location:
China
One of the largest business
gifts & home fairs in China
Location:
Germany
International trade show for
fitness, wellness & health
Location:
Brazil
International trade fair for
the building industry
Location:
Netherlands
The world’s dedicated
hydrogen event
Location:
Australia
Australia’s clean energy
event
Location:
France
Europe’s premier in-water
boat fair
Location:
Japan
Asia’s Exhibition for
Electronics R&D,
Manufacturing and
Packaging Technology
Location:
Japan
Japan’s one-stop shop for
office related products
and services
Location:
China
China’s event for suppliers
and buyers in the
housewares industry
For more information
visit relx.com
2024 Revenue £1,239m
RELX
Annual Report 2024 | Exhibitions
31
Revenue
2024
1,115
2023
Underlying growth
+11%
GBPm
1,239
Adjusted operating profit
398
319
GBPm
2024
2023
Underlying growth
+31%
Strong underlying revenue growth and profitability
improvement
Underlying revenue growth was +11%, reflecting the improved
growth profile of our event portfolio and a favourable first half
comparison to the prior year.
We continue to make good progress on value-enhancing
digital initiatives, with increased usage of a growing range
of digital tools for the customers of our face-to-face events.
The improvement in profitability reflects the structurally
lower cost base of the streamlined event portfolio.
2025 outlook
We expect strong underlying revenue growth with an
improvement in adjusted operating margin over the prior
full year.
2024 financial performance
2023
GBPm
2024
GBPm
Change
in GBP
Constant
currency growth
Underlying
growth
Revenue
1,115
1,239
+11%
+16%*
+11%
Adjusted operating profit
319
398
+25%
+32%
+31%
* includes cycling effects of +6%
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
32
RELX
Annual Report 2024 | Market segments
1.5m
1.5m visitors registered online via Mercury in 2024
Customers tell us that what matters most to them are
the leads and new business that they generate from
RX events. So our digital development is focused on
driving these outcomes at scale, helping exhibitors
and visitors to get more value from the time and money
they spend in attending our shows, and to do so in
measurable ways. It is exciting to see our solutions
operating at scale across the world, driving
year-over-year increases in the number of connections
we’re able to create between buyers and sellers.
Gaby Appleton
Chief Digital Product Officer
About Business Builder:
Developed in-house, and underpinned by RX’s proprietary web
platform, registration system, and lead capture and analysis
tools, Business Builder is an integrated suite of digital solutions
which enables customers to increase their visibility at RX events,
connect with more prospects, and measure their results with
precision. By improving the creation, measurement, delivery and
capture of value at exhibitions, it supports RX’s digital vision to
create value for customers by driving measurable outcomes.
Three factors drive exhibitor and visitor
satisfaction at face-to-face exhibitions: the
number of relevant stands and people at the
show; the number of leads and new contacts
that they can make, and the overall perception
of return on investment (time and money)
from the show. RX’s digital solutions improve
customer outcomes in these three areas.
Growing use of technology at exhibitions is supported by three
long-term technology trends: widespread use of mobile devices,
improved network connectivity at venues, and new mobile
browser technology that enables better functionality without
native mobile apps. Building on these trends, RX has developed
proprietary digital solutions that drive better customer
outcomes and create global datasets to help identify new
customer needs. For RX’s customers, the Business Builder
solution helps exhibitors to increase their visibility to highly
targeted buyers, connect with more leads, and use data to
measure and benchmark their event performance.
Underpinning Business Builder is Mercury, RX’s global
registration and badging system which captures attendee data
to enrich and qualify the lead data captured by exhibitors and
attendees at RX events. Mercury is improving data quality at
scale in RX, and its rollout to new geographies such as Japan
has accelerated customer adoption of the broader Business
Builder solution.
Among Business Builder’s solutions, Lead Manager App offers
exhibitors a quick, easy and reliable way to capture and qualify
leads by scanning attendees’ badges with a mobile phone. The
latest addition to the suite, Colleqt QR Code, allows attendees
to proactively scan QR codes on exhibitor stands to collect their
contact details and product information quickly and sustainably.
Their registration data is passed automatically to exhibitors so
that they never miss a lead. More than 6m leads were captured
using Lead Manager App and Colleqt QR Code in 2024.
Business Builder:
Mercury global registration system
Exhibitor Dashboard is RX’s response to customers’ needs for
transparent data which quantifies the business value achieved
from the event. Exhibitor Dashboard integrates data from multiple
customer touchpoints into one simple-to-use dashboard, so
exhibitors can assess their performance in real time and improve
their ROI year-on-year. Its usage has increased in 2024 as more
exhibitors adopt the tool.
RELX
Annual Report 2024 | Exhibitions
33
64
Antwerp Convention Bureau held 64 pre-scheduled
face-to-face meetings with customers and prospects
during IBTM World 2024 and generated an average of
32 pre-arranged meetings for each of its stand partners
IBTM World 2023 was an invaluable event for
Antwerp Convention Bureau. It allowed us to build
and strengthen business relationships whilst
providing extensive opportunities to communicate
our new brand story, The City is Your Venue, to
a highly targeted and engaged in-person and
online audience.
Tadeja Pivc Coudyser
CEO Antwerp Convention Bureau
About IBTM World:
IBTM World is the leading global event for the meetings,
incentives, conferences, events and business travel industry,
taking place each year in Barcelona, Spain. The 2024 event, held
from 19-21 November, brought together 2,350 exhibitors from
over 120 countries with 7,409 visitors to network, learn and do
business. A record 73,651 pre-arranged, one-to-one meetings
took place during the three day event. The IBTM event brand is
also present in Mexico, as IBTM Americas.
Known as the diamond capital of the world,
Antwerp is a port city in Northern Belgium
with a unique blend of history, culture and
modern infrastructure. Antwerp Convention
Bureau works to enhance the city’s standing
as a destination for international conferences
and business meetings, and to attract and
support event planners.
Antwerp Convention Bureau has been exhibiting at IBTM World,
the leading global event for the meetings, incentives,
conferences and events industry since 2022. In 2023 Antwerp
Convention Bureau underwent a major rebranding to raise
awareness of the city’s diverse attractions and facilities,
resulting in significant new local conference and event business.
The next step was to launch its international offering of
world-class event venues, cultural experiences, and services
on the global stage at IBTM World 2023 in Barcelona.
Antwerp Convention Bureau attended IBTM World with six
local partners, including convention centres, hotels and venues.
Their objectives were clear cut – to connect with associations,
agencies and corporates across different key sectors (port and
logistics, healthcare, chemical cluster, digital innovation,
creative sector), and to attract new meetings and events to the
city, in particular major conferences, meetings and events
serving 500+ people.
As a Gold partner, its comprehensive sponsorship package
combined face-to-face and digital branding opportunities, from
digital banners on the event website to branded floor tiles which
led attendees directly to their stand. It also hosted an exclusive
press launch, gave a presentation on the Impact Stage and took
part in a Facebook Live interview with the IBTM World team to
increase their visibility and social media reach. This was in
addition to a full calendar of pre-scheduled meetings with
Hosted Buyers, and additional leads generated by the Lead
Manager App, the badge scanning app from RX.
So successful was their experience that Antwerp Convention
Bureau returned to IBTM World 2024 in Barcelona with a Gold
sponsorship package and a larger stand to accommodate more
business partners.
IBTM World:
Launching a new brand for Antwerp at IBTM World
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
34
RELX
Annual Report 2024
In this section
35
Corporate responsibility overview
38
Our unique contributions
42
Corporate responsibility governance
46
Customers
50
People
53
Community
57
Supply chain
60
Environment
Corporate
responsibility
Contact details
Your views are important to us.
Please send your comments to:
Or write to:
Dr Márcia Balisciano
Global Head of Corporate Responsibility
RELX
1–3 Strand
London
WC2N 5JR
United Kingdom
For more information, visit:
www.relx.com/corporateresponsibility
35
RELX
Annual Report 2024 | Introduction
Financial statements
and shareholder information
Governance
Financial review
Corporate responsibility
Market segments
Overview
Corporate responsibility overview
We also align the objectives we set for our unique contributions,
as well as those for the significant areas that affect all companies
– governance, people, customers, community, supply chain and
environment – with the United Nations Sustainable Development
Goals (SDGs) to support the achievement of these 17 global goals
by 2030.
We pursue robust governance of CR issues for which the CEO is
responsible to the Board. The leaders of our four business areas
and our functional leaders all have accountability for our CR
performance, reinforced by objective setting and monitoring by
our CR Forum and the involvement of over 4,800 colleagues in
our internal CR networks.
Sustainable Development Goals (SDGs)
We’re committed to doing our part to advance these
essential objectives for the world. Throughout the Corporate
Responsibility section of this report, SDG icons highlight the
SDGs relevant to the content.
Visit the RELX SDG Resource Centre
www.sdgresources.relx.com
CR priorities
In this report we outline our approach to Corporate
Responsibility (CR), our principal CR risks and how they map to
our CR priorities, including operating with the highest ethical
standards, meeting customer needs, attracting and retaining
the right people, maintaining an ethical supply chain and
managing climate risks.
Corporate responsibility begins with the purpose of the company.
RELX is a global provider of information-based analytics and
decision tools for professional and business customers,
enabling them to make better decisions, get better results and
be more productive.
Our purpose is to benefit society by developing products that help
researchers advance scientific knowledge; doctors and nurses
improve the lives of patients; lawyers promote the rule of law and
achieve justice and fair results for their clients; businesses and
governments prevent fraud; consumers access financial services
and get fair prices on insurance; and customers learn about
markets, and complete transactions.
Our purpose guides our actions beyond the products that we
develop. It defines us as a company. Across RELX our employees
are inspired to undertake initiatives that make unique
contributions to society and the communities in which we operate.
We act with the highest ethical standards, while using our
strengths to make a positive impact on society. To us, CR is not a
programme or prescriptive set of activities, it is how we conduct
ourselves and our business on a daily basis. It is the responsibility
of everyone at RELX.
Our focus on CR gives us a long-term sustainable, competitive
advantage. It inspires confidence in our stakeholders, and
provides a licence to operate in the communities in which we live
and work. It underpins our business strategy to deliver improved
outcomes for our customers by combining leading content and
data sets with powerful technologies. It helps us build leading
positions in long-term global growth markets and leverage our
skills and assets.
We believe in timely, comprehensive reporting. Key non-financial
metrics, including for environment, people and supply chain are
independently assured. CR is an integral part of the statements
of the Chair, CEO and CFO (see pages 3, 4, and 68 to 73 ).
Corporate Responsibility starts with the
positive impact we have on society through
our products and services. Our focus on
Corporate Responsibility enhances
customer trust and underpins our overall
business performance.
Dr Márcia Balisciano
Global Head of Corporate Responsibility, RELX
Commitment to the United Nations Global Compact
The United Nations Global Compact (UNGC) links businesses
around the world with UN agencies, labour and civil society
in support of Ten Principles encompassing human rights,
labour, the environment and anti-corruption. We work to
further UNGC principles within RELX and in our supply chain.
We complete the Enhanced Communication on Progress
annually and our Global Head of Corporate Responsibility
serves on the Board of the Foundation for the Global Compact.
For more information visit:
www.unglobalcompact.org/
what-is-gc/participants/7909
36
RELX
Annual Report 2024 | Corporate responsibility
2024 key corporate responsibility data
2020
2021
2022
2023
2024
Revenue (GBPm)
7,110
7,244
8,553
9,161
9,434
People
Number of full-time equivalent employees (year end)
33,200
33,500
35,700
36,500
36,400
Percentage of women employees (%)^
50
50
50
51
51
Percentage of women managers (%)^
42
44
44
45
46
Percentage of women senior leaders (%)
1
^
28
30
31
31
32
Percentage of ethnic minority US/UK managers (%)^
17
19
19
20
21
Percentage of ethnic minority US/UK senior leaders (%)
1
^
9
10
12
15
17
Community
2
Total cash and in-kind donations (products, services and time (GBPm))^
9
10
12
12
12
Market value of cash and in-kind donations (GBPm)^
18
21
23
23
23
Percentage of staff volunteering (%)
3
^
26
32
36
36
37
Total number of days volunteered in company time^
6,821
10,362
12,830
16,529
16,149
Health and safety (lost time)
4
Incident rate (cases per 1,000 employees)^
0.11
0.07
0.17
0.30
0.15
Frequency rate (cases per 200,000 hours worked)^
0.01
0.01
0.02
0.03
0.02
Severity rate (lost days per 200,000 hours worked)^
0.07
0.02
0.36
0.41
0.25
Number of lost time incidents (>1 day)^
3
2
5
9
5
Socially Responsible Suppliers (SRS)
Number of key suppliers on SRS database
5
^
412
359
724
796
914
Number of independent external audits
6
^
99
111
119
125
137
Number of signatories to the Supplier Code of Conduct
7
^
3,457
3,670
4,467
5,322
6,056
Environment
8
Total energy (MWh)^
142,098
125,095
117,997
110,750
89,745
Renewable electricity purchased (MWh)
9
^
120,710
105,793
98,013
92,621
77,412
Percentage of electricity from renewable sources (%)
9
^
100
100
100
100
100
Waste sent to landfill (t)
10
^
210
150
73
45
44
Percentage of waste diverted from landfill (%)
10
^
91
93
97
97
97
Water usage (m
3
)^
226,509
183,575
156,734
142,374
134,716
Climate change (tCO
2
e)
8
Scope 1 (direct) emissions^
5,217
5,644
5,211
4,317
2,703
Scope 2 (location-based) emissions^
53,740
44,051
37,270
36,616
29,989
Scope 2 (market-based) emissions^
11,384
8,321
8,952
8,598
6,971
Scope 3 (flights) Cirium’s EmeraldSky flight emissions methodology
11
^
8,961
3,402
15,879
16,999
19,172
Scope 1 + Scope 2 (location-based) emissions^
58,957
49,695
42,481
40,933
32,692
Scope 1 + Scope 2 (location-based) + Scope 3 (flights) emissions^
67,918
53,097
58,360
57,932
51,864
Scope 1 + Scope 2 (market-based) + Scope 3 (flights) emissions^
25,562
17,367
30,042
29,914
28,846
Paper
Production paper (t)^
36,259
40,910
28,466
22,561
18,949
Sustainable content (%)
12
^
92
98
99
100
100
SDG Resource Centre
Unique users^
89,902
133,832
155,082
220,815
303,837
New content items^
717
970
658
822
973
1
We define senior leaders as colleagues with a management grade of 17 and above.
2
Reporting period for Community metrics covers 12 months from December 2023 to November 2024.
3
All Group employees can take up to two days off per year, coordinated with line managers, to work on community projects that matter to them. Number of staff volunteering
reflects the number of staff using volunteering hours, as well as those who participated in other Company-sponsored volunteer activities.
4
Accident reporting covers 94% of employees.
5
Key suppliers on the SRS list changes year-on-year based on our business needs and changes in country risk designations.
6
RELX utilises a third-party audit platform, which allows sharing of supplier audits across the platform.
7
Signatories to the RELX Supplier Code of Conduct include suppliers who have signed the Supplier Code and suppliers with an equivalent code.
8
Climate change and environmental data (carbon, energy, water, waste) covers the calendar year.
9
We purchase renewable electricity on green tariffs at locations in the UK and Europe. US Green-e certified Renewable Energy Certificates (RECs) are applied to electricity
consumption in the US. US Green-e certified RECs are also purchased to equal 100% of any non-renewable electricity consumed outside the US; only location-based
emissions factors are applied on this portion of non-US electricity consumption.
10
Waste sent to/diverted from landfill from reporting locations excluding estimates. In the year, the coverage of waste reporting locations represented 74% of total FTEs.
11
Covers all flights booked through our corporate travel partners in the calendar year. Uses the proprietary Cirium fuel-derived methodology, Emerald Sky.
12
Percentage of paper graded as known and responsible sources by the Book Chain Project or certified to Forest Stewardship Council (FSC) or the Programme for the
Endorsement of Forest Certification (PEFC). Includes less than 0.1% of paper not yet graded or certified.
^
Independently assured. See Independent Assurance Statement.
Reporting guidelines and methodology are available on
www.relx.com/additional-cr-resources
37
RELX
Annual Report 2024 | Introduction
Financial statements
and shareholder information
Governance
Financial review
Corporate responsibility
Market segments
Overview
2024 Corporate Responsibility recognition
MSCI ESG Ratings
• AAA rating
Sustainalytics ESG Risk Rating
• Sector (media): 2nd out of 265
S&P Global Sustainability
Yearbook
• Included
Financial Times Europe’s
Climate Leaders
• Included
ISS Corporate ESG
Performance
• Awarded Prime status
FTSE4Good Index
Included in:
• FTSE4Good UK Index
STOXX Global ESG
Leaders Indices
• Included
ECPI World ESG Indices
• Included
CDP
• Climate and Water
programmes
SOCOTEC ISO14001
• Group certification
Workplace Pride Global
Benchmark
• Awarded Advocate status
The Science Based Targets
initiative (SBTi)
• Near-term science-based
emissions reduction
targets approved
2024 awards for excellence
Risk
Scientific, Technical & Medical
LexisNexis Risk Solutions won
the Governance, Risk and
Compliance Solution of the
Year category at the Asia
Risk Awards
LexisNexis Risk Solutions
ranked fourth overall in
Chartis Research’s 2024
Financial Crime and
Compliance 50
Elsevier won gold at the
Employer Brand Management
Awards for Best Ongoing
Commitment to Employer
Brand
Elsevier’s ClinicalKey AI won
the Pioneer in Healthcare AI
Award at the Times Network
India Health Awards
Legal
Exhibitions
LexisNexis Legal &
Professional was named
as the Best Overall AI
Company at the AI
Breakthrough Awards
LexisNexis Legal &
Professional was named as
Best Company for Global
Culture by Comparably
RX Germany was named the
winner of the UFI Marketing
Excellence Award
RX won the Best
Sustainability Initiative Award
at the AEO Excellence Awards
as well as the Technology
Innovation award for MCM
Comic Con and Organiser
Team of the Year for ReedPop
Relevant
SDGs
38
RELX
Annual Report 2024 | Corporate responsibility
Our solutions increase financial inclusion
globally by allowing more people without
traditional credit histories to access credit
in order to pursue their aspirations, while
lenders gain more confidence in expanding
access to their financial services.
Kevin King
VP Market Planning, Credit
Risk Decisioning
LexisNexis Risk Solutions
Our unique contributions
In the every-day conduct of our business, we make a positive impact on
society through our unique contributions.
Risk
LexisNexis Risk Solutions’ products and services help protect
society by detecting and preventing fraud, helping citizens
securely access vital government benefits, and assisting
law enforcement to keep communities safe.
A number of Risk products, such as LexisNexis ThreatMetrix,
aim to reduce online fraud or, in the case of LexisNexis Identity
Verification Solution, prevent theft, helping customers recognise
trusted transactions and reduce fraud losses. LexisNexis
Emailage Rapid analyses customer email addresses and other
information to flag fraud risks in insurance applications, helping
to identify fraudulent activities without disrupting the customer
experience. Risk was recognised for its contributions to fraud
prevention through data-driven insights at the Insurance Post
Claims and Fraud Awards 2024.
The ADAM programme was developed by Risk to help the
National Center for Missing and Exploited Children (NCMEC) find
missing children. Risk technology quickly distributes missing
child poster alerts to law enforcement, hospitals, and the public
in specific geographic search areas. In 2024, ADAM distributed
nearly 1.4m alerts featuring over 1,950 missing children which
helped NCMEC resolve over 1,380 missing child cases.
Our data privacy principles, governance structures and control
programmes help ensure data privacy requirements are met
and personally identifiable information is protected. We
prioritise individuals’ privacy concerns across all jurisdictions
where we operate. We work with established privacy advocacy
groups, federal and state legislators and other interested
parties and always operate within relevant legal, regulatory,
ethical and best practice frameworks.
Risk’s products and services align with SDG 16 (Peace, Justice
and Strong Institutions) and SDG 10 (Reduced Inequalities),
among others.
2024 PERFORMANCE
DecisionTrust pilots undertaken in eight
countries to advance financial inclusion
Financial inclusion is fundamental to improving the financial
wellbeing of communities around the world. With adequate
wages and access to appropriate financial tools, citizens are
lifted out of poverty, (SDG 1); avoid hunger (SDG 2); have better
health (SDG 3); are more likely to receive quality education
(SDG 4); and more women are likely to aid the financial
well-being of their communities (SDG 5), among other
SDG benefits.
Worldwide, the World Bank estimates that 1.4bn adults lack
access to formal financial services. Without access to basic
transaction accounts, they lack a traditional credit record
and are excluded from financial opportunities. The problem is
often magnified in low-income countries, given gaps in identity
verification and credit risk assessment.
Risk’s DecisionTrust uses transactions across a global digital
identity network to provide lenders with enhanced insights thus
allowing them to better assess borrowers, particularly people
with no credit record.
In 2024, DecisionTrust signed three more commercial contracts
and conducted 16 additional pilots in Colombia, Italy, Japan,
Netherlands, Poland, Portugal, Spain and Mexico.
DecisionTrust has now conducted 50 pilots globally reinforcing
the use of alternative data in credit decision models, generating
positive social impact by giving more people access to credit
products that would traditionally be out of their reach.
Universal, sustainable
access to information
Advance of science
and health
Protection of
society
Promotion of the rule of
law & access to justice
Fostering
communities
39
RELX
Annual Report 2024 | Our unique contributions
Legal
Through its content, data and analytics, LexisNexis Legal &
Professional supports the four components of the Rule of
Law: transparency of law, equality under the law, independent
judiciaries and accessible legal remedy. Its global legal and
news database contains 161bn documents and records providing
transparency of the law in around 180 countries and territories,
with some 1.6m new legal documents added daily.
In the year LexisNexis Legal & Professional completed a
five-year project with the Cook Islands to consolidate their laws
and make them freely available online, improving transparency
and accessibility for citizens, local legal practitioners and the
global community.
LexisNexis Legal & Professional partners with the International
Bar Association (IBA) on the eyeWitness to Atrocities App, which
allows human rights defenders to document and report human
rights abuses in a secure and verifiable way so information can be
used as admissible evidence in relevant forums. LexisNexis Legal
& Professional utilises its data hosting capabilities to provide a
secure repository for the information collected. Over 70,000
photos and videos have been captured with the app since 2015.
In 2024, the LexisNexis Legal & Professional US Voting Laws
and Legislation Center was named a finalist by the World
Justice Project for the US Building Trust Prize, a global
competition for advancing rule of law and democratic resilience.
The US Voting Laws and Legislation Center is a free resource
offering public access to insights on proposed bills, codes and
real-time updates for the most accurate data.
Since 2008, LexisNexis Legal & Professional has partnered
with leading industry associations to recognise individuals
and organisations for their commitment to the Rule of Law. 2024
award honourees include Vineetha MG, recipient of the IBA
Pro Bono Award; Olga Olegovna Mikhaylova, Vadim Dmitrievich
Kobzev and Alexey Evgenyevich Liptser, recipients of the Union
Internationale des Avocats/LexisNexis Rule of Law Award; and
Mashal Aamir, recipient of the IBA Outstanding Young Lawyer
of the Year Award, jointly established by Legal and the IBA Young
Lawyers Committee, to honour young lawyers who have
demonstrated excellence, commitment to professional and
ethical standards, and dedication to the community at large.
LexisNexis Legal & Professional advances SDG 16 (Peace,
Justice and Strong Institutions) through its products and
services that promote the Rule of Law.
Scientific, Technical & Medical
Elsevier plays an important role in advancing scientific knowledge
and human welfare through its science and health information,
which spurs innovation and enables critical decision-making.
In serving the global scientific research community, Elsevier
published over 720,000 articles in 2024. To broaden access
to its content, Elsevier supports programmes in places where
resources are often scarce. Among them is Research4Life,
a partnership with UN agencies and over 200 publishers through
which we provide core and cutting-edge scientific information
to researchers in 125 low- and middle-income countries.
As a founding partner and leading contributor, Elsevier
provides around 16% of the material available in Research4Life,
encompassing approximately 5,500 journals and 35,500 e-books.
In 2024, there were over 1.3m Research4Life downloads from
Elsevier’s research platform, ScienceDirect.
In 2024, the Elsevier Foundation supported Research4Life’s
Country Connectors initiative, heightening awareness and
use of Research4Life content, building communities of users
through national focal points across Africa. Connectors create
tailored networking, promote skills building and empower
users to drive change in their communities.
SSRN is Elsevier’s preprint and early-stage research platform.
It allows researchers around the world to openly share
their work so that it is freely available to others in their field
and the wider research community, promoting discussion,
collaboration and an exchange of ideas. In 2024, over 1,100
Elsevier journals offered researchers the opportunity to
simultaneously submit a paper for publication and also post
it as a preprint on SSRN.
Elsevier makes a significant contribution to SDG 3 (Good Health
and Well-Being), SDG 5 (Gender Equality), SDG 10 (Reduced
Inequalities) and SDG 13 (Climate Action).
2024 PERFORMANCE
The Elsevier Foundation’s Chemistry
for Climate Action Challenge supports
women-led projects focused on
sustainable solutions to climate change
Elsevier works to build capacity and equity in research and
health for an inclusive and sustainable future.
The Chemistry for Climate Action Challenge is one of the
Elsevier Foundation’s flagship partnerships with Elsevier’s
chemistry journals, aimed at discovering chemistry-based
solutions to advance climate action. In 2024, two projects
were selected from over 90 entries and received 25,000 euros
in funding. Dr Altantuya Ochirkhuyag, a researcher in
environmental chemistry at the Mongolian Academy of
Sciences Institute of Chemistry and Chemical Technology,
won for their work using volcanic rocks for wastewater
treatment, while BIOPOLIMER Research Group at
Universidad de Antioquia in Colombia won for using
mycelium biomaterials for waste management.
The Challenge supports SDG 5, Gender Equality, recognising
the role women play in combating climate change.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
40
RELX
Annual Report 2024 | Corporate responsibility
Exhibitions
Exhibitions helps to foster communities by connecting customers
face to face and digitally, allowing them to learn about markets,
source products and complete transactions. In 2024 performance
exceeded pre-pandemic levels, highlighting the importance
participants place on connecting and doing business in person,
allowing them to see many customers and suppliers at one time.
Increasing numbers of customers took advantage of new RX
digital and data analysis tools to source business solutions and
suppliers, capture and qualify more leads, and analyse and
improve their event performance.
Among our hundreds of activities and shows there were some
remarkable milestones achieved in 2024. RX’s All-Energy and
Dcarbonise exhibition broke all previous attendance records in
2024 with more than 7,000 attendees across 57 sessions looking at
policy, ambitions, challenges, opportunities and innovative solutions
in renewable power, low carbon heat and low carbon transport.
The 16th edition of RX’s World Future Energy Summit achieved
significant participation, highlighting its importance within the
climate change and sustainability ecosystem, with three new
forums: Green Finance, eMobility and Pathway to 1.5C.
In the year, RX published a Guide to Creating Inclusive Events
designed to help event organisers add value by ensuring all
attendees and event participants feel welcome, seen, and safe
at our events.
RX events strengthen communities and support SDG 9 (Industry
Innovation and Infrastructure), SDG 10 (Reduced Inequalities),
SDG 12 (Responsible Consumption and Production) and SDG 17
(Partnerships for the Goals). In addition, RX supports SDG 13
(Climate Action) through our Net Zero Events commitments and
by using its event platforms to drive industry engagement in a
net zero carbon future.
2024 PERFORMANCE
Advance United Nations Global Compact’s
transformational governance initiative
2024 PERFORMANCE
RX carbon reduction action plan to support
RX’s Pathway to Net Zero Roadmap
Over a two year period, the UNGC worked with stakeholders to
define the concept of transformational governance, which calls
on business to be more accountable, ethical, inclusive and
transparent to drive responsible business conduct, improve
corporate responsibility performance and strengthen public
institutions and laws. In the year, we hosted the launch of the
Transformational Governance Corporate Toolkit in the United
Kingdom, bringing together members of the legal community,
customers and peers, to highlight the free tool which helps
companies go beyond legal minimums to advance the rule of law.
We moderated a panel on transformational governance at the
UNGC’s 2024 Leaders Summit and made it a feature of our 2024
Supplier Sessions which engage suppliers in discussions on key
sustainability topics. We made relevant content available on the
RELX SDG Resource Centre and supported the UNGC’s Think
Lab on Business Integrity and new Legal Network. This work
supports SDG 16.
In February 2024, RX published its Roadmap to Net Zero
in 2040, which outlines key milestones in the journey to
decarbonisation. Shared during a Net Zero Carbon Events
(NZCE) webinar for the exhibition industry, it builds on RX’s
2023 Sustainability Playbook to guide event and operations
teams in making more sustainable choices. The RX
Sustainability Council are working to introduce carbon
reduction goals to support the roadmap.
To celebrate World Environment Day 2024, sessions were
held to build internal awareness and share best practices
from across the business, including In Cosmetics Global,
MIPIM and RX Australia.
In the year, RX piloted a Sustainable Stand Award at two shows
to incentivise exhibitor best practice and continued to collect
data using the stand footprinting tool, developed internally
and aligned with NZCE. 190 exhibitions stands have been
footprinted, helping RX understand carbon emissions per
square metre. Recognising waste is a big challenge for the
industry, a number of events concentrated on waste reduction
Find out more about the Transformational Governance
Corporate Toolkit at
www.unglobalcompact.org/what-is-gc/
our-work/governance/transformational-governance/
transformational-governance-corporate-toolkit
and management, including ISC East and West which piloted
a zero waste to landfill initiative, and ATM at Dubai World Trade
Centre which held contractor training sessions to support more
sustainable stand materials.
RX France was named a finalist in the 2024 UFI Sustainability
Awards for innovative approaches to event sustainability;
Renodays, one of the first RX France shows designed to be fully
eco-responsible and Pollutec, a showcase of innovation in
environmental and energy solutions.
41
RELX
Annual Report 2024 | Our unique contributions
2025 objectives
By 2030
Protection of society
– Deploy financial inclusion flagship
models which allow lenders to more easily detect fraud and
other high-risk consumer behaviour, in support of SDG 10
(Reduced Inequalities)
Advance of science and health
– Advance the research by
women scientists in collaboration with the Falling Walls
Foundation, providing access to resources, networks and
training; partner with Indian public health platform, Swasti,
to equip frontline workers with knowledge and skills to address
the impact of extreme weather on human health, in support
of SDG 10 (Reduced Inequalities) and SDG 13 (Climate Action)
Promotion of the rule of law and access to justice
– Provide
research and training to Afghan women studying for law
degrees in the United States in association with the American
Bar Association, in support of SDG 16 (Peace, Justice and
Strong Institutions)
Fostering communities
– Create RX energy and waste
emissions dashboard to monitor performance and publish
RX event energy and waste emissions, in support of SDG 13
(Climate Action)
Universal, sustainable access to information
– Increase
the number of unique users of the RELX SDG Resource Centre
by at least 10,000 additional unique users in the year
Use our products and expertise to advance the SDGs,
among them:
SDG 3 (Good Health And Well-Being)
SDG 10 (Reduced Inequalities)
SDG 13 (Climate Action)
SDG 16 (Peace, Justice and Strong Institutions)
Enrich the SDG Resource Centre to ensure essential content,
tools and events on the SDGs are freely available to all
RELX SDG Resource Centre, Inspiration Day
and Environmental Challenge
Recognising that across RELX we have products, services, tools
and events that advance the UN’s 17 SDGs, we created the free
RELX SDG Resource Centre in 2017 to advance awareness,
knowledge and implementation of the SDGs. Since 2017, we have
made over 2,300 journal articles and book chapters free to access
via the RELX SDG Resource Centre which would have otherwise
cost more than £5m to make open access.
We held our annual RELX SDG Inspiration Day during the year
with a focus on the use of AI to advance the SDGs, giving thought
leaders, corporate representatives, investors, governments,
and NGOs a platform to discuss challenges and opportunities for
collaboration. Keynote speakers included 8th Secretary General
of the United Nations, Ban Ki-moon, author and founder of
The Futurwise Institute, Dr Mark van Rijmenam and co-founder
of Global Citizen, Michael Sheldrick.
Since 2011, the RELX Environmental Challenge has been
awarded to projects that best demonstrate how they can
provide sustainable access to safe water and sanitation where
it is presently at risk. In 2024 the $50,000 first prize winner
was Living Water Systems which developed a low cost, portable,
rainwater harvesting system. The $25,000 second prize winner
was Permalution whose innovative technology collects water
from fog and clouds. For more information see page 64.
2024 PERFORMANCE
Increased number of unique users of the
RELX SDG Resource Centre
In 2024, we added 973 new content items to the RELX SDG
Resource Centre bringing the total to 5,794, an increase of
20% over the previous year. We published 14 special issues in
2024 featuring curated articles, book chapters and other
content on critical topics. This included an AI special
collection to coincide with the RELX SDG Inspiration Day,
providing the over 1,100 attendees, and others, with additional
resources on the subject.
There were more than 300,000 unique users in 2024,
a 38% increase over 2023, exceeding our target of 15%.
38%
Increase in unique users of the RELX SDG Resource
Centre since 2023
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
Relevant
SDGs
42
RELX
Annual Report 2024 | Corporate responsibility
CR Governance and reporting
Our Board recognises the importance of maintaining high
standards of corporate governance, which underpins our
ability to deliver consistent financial performance, and value
to our stakeholders, aligned with RELX’s values of doing
business with integrity. The Board has oversight responsibility
of RELX’s corporate governance and its role and function
is explained fully in the Corporate governance section (see
pages 82 to 129). The Board and the Audit Committee of the
Board regularly receives presentations from the Chief
Compliance Officer on matters arising under our ethics and
compliance programmes. In addition, the Chief Legal Officer
& Company Secretary, who reports directly to the CEO and
the Chair, maintains responsibility for implementing the ethics
and compliance programmes.
Governing policies set out our stance on key issues and are
publicly available at
www.relx.com/cr-downloads
.
These include the RELX Code of Ethics and Business Conduct,
the Code of Ethics for Senior Financial Officers, the Supplier
Code of Conduct, Tax Principles, Privacy Principles, Inclusion
and Diversity Policy, Health and Safety Policy, Editorial Policy,
Responsible Artificial Intelligence Principles, Quality First
Principles and Product Donation Policy.
Helping our people pursue the highest
standards of integrity
Doing the Right Thing is more than a phrase at RELX, it embodies
principles that represent RELX’s culture of integrity. This includes
ensuring respect for one another, incorporating ethics in all our
actions; growing our business with integrity; holding ourselves
and each other accountable; and taking time to ask questions and
report concerns.
Doing the Right Thing is underpinned by clear actions for
employees, among them, being honest in our dealings with others,
respecting the law, our policies and colleagues; and courageously
speaking out for what is right. RELX in turn provides relevant
training and resources; enables a culture where people can feel
comfortable speaking up and experience no retaliation when
they do; and ensures concerns are listened to and acted on
in a fair and timely manner.
The RELX Code of Ethics and Business Conduct (the Code) is a
guide to our corporate and individual behaviour. In 2024, it was
updated and shared with staff globally by the CEO. It is at the heart
of our compliance activities, which encompass clear policies and
procedures; risk assessments; training and communication;
and robust reporting mechanisms, investigations, monitoring
and auditing of internal controls.
Corporate responsibility governance
Our purpose, strategy, values and culture deliver the very highest
standards of corporate governance and responsibility.
A strong compliance programme
is not only about following the rules.
It’s about integrity; creating and
keeping trust; and ensuring a
business culture based on values
that generates long-term success.
Alexandra Smyth
General Counsel, LexisNexis
Legal & Professional and RX
Our CR governance framework
The CEO has responsibility to the Board for CR. They and
senior management, as well as the CR Forum, chaired by
a senior leader and involving individuals representing
key functions and business areas, set and monitor CR
performance. This includes our annual and longer term
CR objectives, which reflect the views of a range of
internal and external stakeholders. More information can
be found on
www.relx.com/additional-cr-resources
.
The Global Head of Corporate Responsibility provides
formal updates to the Board and engages on key issues
with senior managers, who have CR-related Key
Performance Objectives (see page 106).
Board
CEO
Business area CEOs
CR
Forum
Global Head
of Corporate
Responsibility
and CR Team
Compliance
Committees
RELX CR
networks
43
RELX
Annual Report 2024 | Corporate responsibility governance
Reports are investigated and action is taken accordingly if reports
are substantiated. Substantiated reports result in additional
training, coaching, policy changes, control enhancements,
and/or disciplinary action. Report themes are reviewed by senior
leadership to assist in measuring the effectiveness of reporting
channels, identifying risks and areas to allocate Compliance
programme resources. RELX has investigated or is in the process
of investigating 372 reports of alleged Code violations received
in 2024 through the RELX Integrity Line or through the other
Reporting Channels identified in the Code. Approximately 48%
of those reports where the investigation is complete have
been substantiated.
Public Policy, Anti-Bribery and Sanctions
We engage in public policy discussions that matter to our business
and our customers. We strive to help policymakers around the
world understand our business, innovations and contributions
to the public interest.
Lobbying activities on behalf of RELX Inc. are managed by
the RELX Government Affairs team, and, in coordination with our
legal teams, are vetted, tracked and reported as required by law.
Consistent with our commitment to fostering a culture of integrity
including through good governance, RELX has a supplemental
policy and training for our employees that specifically relate
to engagement with government officials and agencies.
The Code and related supplemental policy also address corporate
political contributions, which are strictly prohibited except in the
US, where such contributions and activities are permitted in
certain states within allowable limits, if they comply with stringent
reporting and disclosure regulations. Corporate political
contributions require senior level review and approval. Corporate
contributions are reported as required by law. Contributions
are made on a bipartisan basis and no funds are donated for
presidential campaigns or any other federal-level campaigns.
We remained diligent through the year in our ongoing efforts to
comply with applicable bribery and sanctions laws and mitigate
risks in these areas. Our anti-bribery and sanctions programmes
include detailed, risk-based internal policies and procedures
on topics such as doing business with government officials, gift
and entertainment limits, gift registers, and complex sanctions
requirements. Relationships with third parties and acquisition
targets are evaluated for risk using one or more of the following
methods, including questionnaires, references, detailed
electronic searches, and Know Your Customer screening tools.
We monitor and assess the implementation of our anti-bribery
and sanctions programmes by continually reviewing and updating
our policies and procedures; conducting periodic programmatic
risk assessments; and conducting quality reviews and
internal monitoring and audits of the operational aspects
of the programmes.
We engage with our employees about compliance through digital
communications and other media, including videos and animation.
To raise awareness during Compliance Week 2024, we held the
RELX Integrity Challenge and recognised outstanding employee
contributions to our culture of integrity with Integrity Hall of
Fame inductions.
The Code supports the principles of the United Nations Global
Compact (UNGC) and stresses our commitment to human rights.
In accordance with the UN’s Guiding Principles on Business and
Human Rights, we consider where and how we operate to avoid
human trafficking and modern slavery in our direct operations
and our supply chain. As stated in our Modern Slavery Act
Statement, available at
www.relx.com
, we stand against
all forms of slavery and human trafficking. We do not tolerate
it in any part of our business, including our supply chain. As a
UNGC signatory we uphold its Ten Principles related to human
rights, fair and non-discriminatory labour practices, the
Ethics and compliance policies, procedures, training,
reporting and tracking
Read our Code of Ethics and Business Conduct at
www.relx.com/cr-downloads
Our Code encompasses a wide range of issues including fair
competition, anti-bribery, conflicts of interest, employment
practices, data protection and appropriate use of company
property and information.
To help employees comply with applicable laws, we
supplement the Code with other policies in areas critical
to our business, including anti-bribery, competition, doing
business with government, data privacy and security, trade
sanctions and workplace conduct.
We communicate on compliance issues using a range of
media, including video.
We require cyclical mandatory training on the Code and other
policies for all employees, including temporary staff and
apprentices, with in-person and other training for those in
higher risk roles and locations.
We encourage reporting of violations, with an anonymous
reporting option where legally allowed. The RELX Integrity
Line is available 24 hours per day, 365 days a year, and is
maintained by an independent third party.
Compliance Committees oversee investigations and help
ensure remediation and ongoing monitoring as required.
We do not tolerate retaliation for colleagues who raise concerns.
The number of reports received is publicly available on our
website
www.relx.com/investors/corporate-
governance/code-of-ethics
We formally audit the compliance programme, including the
Code, every three years.
99+%
�
Completion rate for all
courses within 90 days
of issuance
^
Independently assured
13
Our Code of Ethics and
Business Conduct is available
in 13 languages
Channels for raising concerns
We offer several reporting channels to report Code-related
concerns, including managers, human resources staff,
Compliance committee members and company lawyers. We also
provide the Integrity Line, hosted by an independent third-party,
and available to employees, suppliers and other reporting
persons by telephone or online 24 hours a day, 365 days a year.
The Integrity Line also includes an Ask A Question feature which
allows employees to seek ethical advice before taking action.
More information about these reporting channels is detailed in
the Code, the RELX Reporting Concerns Policy and supplemental
country-specific Reporting Concerns Notices available on
www.relx.com. These documents prohibit retaliating against
individuals who raise concerns or participate in an investigation.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
44
RELX
Annual Report 2024 | Corporate responsibility
environment, and anti-corruption. Our policies are also
informed by the Universal Declaration of Human Rights, the
OECD Guidelines for Multinational Enterprises, the UN Guiding
Principles on Business and Human Rights, the International
Labour Organisation (ILO) Declaration on Fundamental Principles
and Rights at Work and the Women’s Empowerment Principles.
Data privacy
Data is integral to the solutions we provide that further our unique
contributions as a business, including protecting consumers from
the risk of fraud; allowing secure online transactions; improving
access to financial, healthcare and government benefits; and
delivering high quality medical care.
Recognising concerns and sensitivities around personal data,
our commitment to data privacy remained a critical RELX priority
in 2024 and continues to be supported by strong governance,
transparency and accountability. Dedicated privacy teams
implemented requirements for compliance with personal data
protection regulations around the globe. In the United States,
RELX continued to advocate for privacy laws that protect
consumers, bolster consumer trust and allow businesses to
invest in data-driven activities that serve the public interest. RELX
companies in the US participating in the Data Privacy Framework
programme renewed their self-certification in the year.
We proactively take into account privacy concerns in developing
and offering our solutions. Our Privacy Principles, available at
www.relx.com/corporate-responsibility/being-a-
responsible-business/privacy-principles,
guide our approach
to the responsible collection and use of personal data and
are supplemented by privacy policies and guidance from our
privacy officer to respond to new requirements, best practices
and expectations.
We undertake activities and training that deepen employee
awareness about data privacy. For Data Privacy Day 2024, we
celebrated the winners of the annual RELX Privacy Principles
Champions Competition, which recognises the achievements
of employees in protecting personal data and implementing
our Privacy Principles. For APAC Privacy Awareness Week
2024, we organised internal panel discussions focused on
privacy, AI and trust.
2024 PERFORMANCE
Enhanced processes for conducting
privacy and data protection impact
assessments
Privacy impact assessments (PIAs) and data protection
impact assessments (DPIAs) are important mechanisms for
identifying and mitigating risks arising from the processing
of personal data. In 2024, RELX privacy teams enhanced the
processes for conducting PIAs and DPIAs by streamlining
the questionnaires used to conduct the assessments and by
clarifying user guidance used to facilitate their completion.
This activity aligns with SDG 16.
Cybersecurity
We observed CyberSecurity Awareness Month with both central
and business specific initiatives aimed at improving security
understanding for employees. The theme for 2024 was Secure
Our World. Events included blogs, contests, and games on
cybersecurity themes, including emerging threats, the dark web,
security best practices, social engineering, malware, and artificial
intelligence. We implemented common, consistent sensitivity
labels with automated protections for our users in email,
document, and spreadsheet applications. In the year, more than
99%
^
of employees were included in monthly phishing simulation
exercises. During 2024, we continued to enhance our security
efforts with additional infrastructure monitoring capabilities
both internally and through third parties.
We completed more than 4,000 security related requests,
questionnaires and audits for our customers in the year.
In addition we engaged third parties to perform independent
audits on certain of our products and services, which build trust
and assurance in our target markets, especially where sensitive
personal information is involved. For example, we have
completed external audits on our Risk data centres in the US
and our ScienceDirect, Lexis+ and Lexis+ AI products; in addition,
our UK Risk products have been ISO27001 certified. More than
50% of the product revenue from our three largest business
areas is covered by a third-party audit.
2024 PERFORMANCE
Enhanced our technical resilience posture
and expanded applications and products
covered by independent third party
assessments
We invested around $5m in 2024 across our business to
enhance our technical resilience posture. This included
initiatives in application dependency analysis, defining triage
recovery order, implementation of resilient backups, and
recovery testing, both desk-based and technical. Additional
efforts will follow in 2025 to expand the scope of technical
resilience applications and perform robust recovery testing.
These activities align with SDG 16.
Pensions and investments
The Statement of Investment Principles for our UK pension
scheme demonstrates that the Trustee recognises that
consideration of financially material factors, including corporate
responsibility and climate risk, is relevant at different stages
of the investment process. As long-term investors, the Trustee
embeds consideration of such factors in its investment
decision-making as they can have a material impact on risk
and return. The Trustee has produced a Responsible Investment
Policy which has been shared with all investment managers.
During the year, the Trustee Board received a presentation on
responsible investment and the Responsible Investment
Sub-Group met on a number of occasions. Furthermore, the
Trustee submitted its Taskforce on Climate-Related Financial
Disclosures (TCFD) report in the year.
CR issues are also relevant to the investment decisions made
by RE Venture Partners, RELX’s corporate venture arm. REV
continues to invest in ethical AI, sustainable food technology
and the creation of inclusive content for language learning.
^
Independently assured
45
RELX
Annual Report 2024 | Corporate responsibility governance
2025 objectives
By 2030
Security
– Continued enhancement of our technical resilience
posture across the business and expansion of products and
applications covered by independent third-party assessments,
aligned with SDG 16 (Peace, Justice and Strong Institutions)
Privacy
– Optimise maintenance of records relating to
processing activities, aligned with SDG 16 (Peace, Justice
and Strong Institutions)
Responsible tax
– Continue to advance African tax law
codification pilot, aligned with SDG 16 (Peace, Justice
and Strong Institutions)
Continued progressive actions that advance excellence
in corporate governance within our business and continue
providing information, tools and analytics that promote
high standards of corporate governance by our customers
2024 PERFORMANCE
Continued advancement of African tax law
codification pilots
Taxes provide governments with the essential revenue
necessary for public services that benefit their citizens.
Governments need codified tax laws to know when, how
much and from whom they should be collecting. Citizens need
codified and transparent tax laws to understand their liabilities
and to advocate for fair collection and use of their remittances.
Unfortunately, in many countries around the world, it is
difficult for tax authorities and taxpayers alike to access
tax law in a complete, up-to-date and consolidated form.
Over the course of three years, the LexisNexis Rule of Law
Foundation, LexisNexis South Africa and the tax team at RELX
worked on a pro bono basis with Ethiopia’s government to
translate that country’s tax laws from Amharic into English,
to consolidate those tax laws in both English and Amharic, and
to ensure that, for the first time, they are published and freely
accessible on the websites of the Ethiopian Ministry of Finance,
Ministry of Revenue, and Customs Commission.
The consolidated tax laws can now be accessed at
www.mofed.gov.et (under ‘Resources’ and ‘Consolidated
tax laws’), making an important contribution to Ethiopia’s
economic development.
When the project was started, it was
based on three main objectives:
improving accessibility, transparency
and efficiency. The fact that the tax
laws are translated and organised
in English and made accessible to
the user on the website is of great
importance to the efforts of Ethiopia to
accelerate its growth and development
according to the macroeconomic
reform and to become a member
of the World Trade Organization.
The Honourable Dr Eyob Tekalign
State Minister of Fiscal Policy and Public Finance, Ethiopia
Ministry of Finance
A responsible taxpayer
Taxation is an important issue for us as well as our stakeholders,
including our shareholders, governments, customers, suppliers,
employees and the global communities in which we operate. We
are transparent about our approach to tax. At
www.relx.com/
go/TaxPrinciples
we provide details about our tax principles and
global tax contribution – broken down by regions and categories
– along with our tax risk control framework. There are also
case studies showing how RELX has made a positive contribution
in tax-related areas to benefit society as a whole. RELX
is a signatory to the B Team’s Responsible Tax Principles.
The B Team is a group of business leaders committed
to sustainability, equality and accountability.
Globally in 2024, RELX paid £662m in corporate taxes, but also
paid and collected much more in payroll taxes and indirect taxes.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
Relevant
SDGs
46
RELX
Annual Report 2024 | Corporate responsibility
Improving customer outcomes
Our goal is to improve outcomes for our customers by providing
information-based analytics and decision tools for professional
and business customers that benefit their daily work.
Digital knowledge and innovation, Artificial
Intelligence across RELX: advancing
customer goals
Across RELX, we work to address customer challenges through
digital innovation. In 2024, electronic products and services
accounted for 83% of revenue, up from 32% in 2004.
Risk
LexisNexis Risk Solutions aided in combatting human
trafficking-fuelled fraud by utilising behavioural biometrics
and location intelligence. Our data scientists discovered a link
between low atmospheric air pressure recorded by mobile
phone sensors and fraud activity in Southeast Asia. We were able
to identify a mountainous region near the Myanmar-Thailand
border as a potential scam centre targeting vulnerable refugees
as money mules. LexisNexis Risk Solutions analysed data from
nearly 7,000 such transactions and found that transactions close
to country borders were at a higher risk of being mules. This
comprehensive approach includes data sharing, intelligence
mining, and customisation to address evolving fraud threats.
ICIS, part of Risk, launched Ask ICIS Gen AI assistant. Ask ICIS
distils the breadth and depth of ICIS trusted news and analysis
to deliver short summaries or detailed reports in the language of
the customer’s choice. In-response citations empower customers
to delve deeper for swift, confident, data-backed decisions in
complex commodity markets.
Scientific, Technical & Medical
Elsevier introduced Scopus AI in 2024. Scopus AI combines
generative AI with Scopus’ trusted content and data to help
researchers gain deeper insights faster, facilitate collaboration,
and increase the societal impact of research. Scopus AI provides
summaries based on abstracts, allows navigation for extended
exploration, and cites sources. Elsevier ensures that the content
used in Scopus AI is rigorously vetted, based on over 30,000
academic journals from more than 7,000 publishers worldwide.
Legal
Legal expanded the roll-out of Lexis+ AI in 2024, a generative
AI product designed to streamline legal research and drafting.
The new platform delivers trusted results in an easy-to-use
interface with linked legal citations, combining AI technology
with proprietary LexisNexis search technology. It features
conversational search, intelligent legal drafting, insightful
summarisation and document upload capabilities, all
supported by encryption and privacy technology to keep
sensitive data secure.
Customers
We deliver information-based analytics and decision tools in a sustainable
way to our customers, driving growth for the long term.
Customer insight is essential to
ensure user-centred product design
that addresses real needs, enhances
usability and delivers a better overall
experience for our customers.
Marta Sivanathan
Bid Management Analyst
LexisNexis Risk Solutions
Legal launched LexisNexis TechDiscovery in 2024, an AI-powered
tool designed to simplify patent research. The tool makes patent
searches fast and intuitive, allowing both IP experts and business
partners to find relevant patents using simple inputs. Users can
conduct searches based on single words, brief descriptions,
or excepts from patents, articles or non-patent literature.
Exhibitions
Digital event technology continued to transform the way RX’s
customers connect and do business by enabling them to create
and capture more value. Among RX’s digital solutions, Lead
Manager App offers exhibitors a quick, easy and reliable way to
capture and qualify leads by scanning attendees’ badges with a
mobile phone. The latest addition to the suite, Colleqt QR Code,
allows attendees to proactively scan QR codes on exhibitor stands
to collect their contact details and product information quickly and
sustainably. Their registration data is passed automatically to
exhibitors so that they never miss a lead. More than 6m leads were
captured using Lead Manager App and Colleqt QR Code in 2024,
an increase of 88% over 2023.
RX’s event registration system, Mercury, uses attendee data and
AI to recommend exhibitors to individual visitors based on the
products and solutions they are searching for. The product has
been deployed at 100 events and has achieved strong customer
satisfaction scores from visitors and exhibitors with 1.5m visitors
registered online via Mercury in 2024.
Responding to customer needs
Listening to our customers allows us to deepen our understanding
of their needs and drive improvements. We do this through regular
surveys, customer dashboards and feedback mechanisms.
With input from customer insight teams across our company,
we calculated a RELX-wide customer satisfaction metric showing
that in 2024, 87% of customers would recommend working
with RELX.
w
47
RELX
Annual Report 2024 | Customers
2024 PERFORMANCE
Updated the RELX Responsible AI
Principles to incorporate considerations
arising from generative AI
We created the RELX Responsible AI Principles in 2022
and they are publicly available at
www.relx.com/
corporateresponsibility/engaging-others/policies-
anddownloads
. The Principles are accompanied by a
RELX position paper on AI and a dedicated address that
anyone can use to provide feedback or raise queries:
The Principles state: We consider the real-world impact of our
solutions on people, we take action to prevent the creation or
reinforcement of unfair bias, we can explain how our solutions
work, we create accountability through human oversight,
we respect privacy and champion robust data governance.
Each business area works to implement the Principles. For
example The Responsible AI & Data Science team works to
implement the RELX Responsible AI Principles across STM.
They are responsible for developing policy, processes, tools,
resources and training to support teams working with data
science, machine learning and AI in embedding the Principles
in their day-to-day activities.
We are committed to updating our RELX Responsible AI
Principles in recognition of the rapidly changing adoption and
use of AI. In 2024, we held workshops in conjunction with
colleagues across the business to gain feedback on the
principles and update them accordingly.
We hosted a RELX Responsible AI Summit in the year with
sessions covering the RELX Responsible AI Principles, current
and pending regulation, internal processes and the application
of the Principles to our solutions.
This activity supports SDG 8 (Decent Work and Economic Growth).
In 2024, Elsevier’s Global Books Digital Archive fulfilled more
than 2,000 disability requests. Elsevier was also recertified in
the year as a Global Certified Accessible publisher by Benetech,
a non-profit organisation based in Palo Alto, California.
The certification recognises publishers that meet specific
accessibility criteria to support readers with disabilities and
learning differences. Relevant file testing received 92% scores
in all categories.
In 2024, Elsevier undertook research with people with disabilities,
including users of Scopus AI, and other products. To improve the
compatibility of screen readers with animated 3D simulations,
Elsevier’s Shadow Health Digital Clinical Experiences is piloting
built-in screen reading functionality.
We worked with disability services offices, procurement
officials and instructors across the world to provide Accessibility
Conformance Reports (ACR). Customers can also utilise a
dedicated accessibility email address to connect with an
accessibility expert and support ACR requests. In 2024 Risk
completed 47 requests including ACR requests, customer
accessibility questionnaires and internal requests for product
evaluations. Elsevier’s accessibility inbox received over
300 customer inquiries including 86 ACR requests. Legal’s
Accessibility UX team resolved over 100 customer enquiries
and generated ACRs for 32 products.
Accessibility
We strive to empower all people, including persons with
disabilities, by ensuring our products and services are
accessible and easy to use by everyone. Our commitment
to accessibility is embedded across RELX and advances
our Inclusion and Diversity Policy. We follow the Web Content
Accessibility Guidelines (WCAG 2.1 level AA) and are working
to ensure we meet the requirements of the upcoming European
Accessibility Act and other relevant laws globally.
We maintain an Accessibility Policy that highlights industry
standards and tools to embed accessibility into our products
and our business operations. We apply best practice from the
RELX Accessibility Policy across hundreds of digital products
and websites. Our Accessibility Policy is available at
www.relx.com/cr-downloads
.
Risk employees continued enhancing our A11yCAT tool to help
developers address accessibility bugs in real time, the second
edition of the tool was released in the year which includes the
ability to highlight code errors and help developers address them.
Elsevier empowers all customers by providing features such
as full-text search, marked tables, magnifiable content,
screen reader compatibility and high-contrast text. Elsevier’s
ScienceDirect platform was ranked in the top 1% for most
accessible home page by the 2024 WebAIM Million study.
The Health Education Systems Incorporated (HESI) Delivery
Operations team continued to work with students taking the
HESI exam to register to take it remotely via our remote
proctoring vendors. Since 2019, the team has processed more
than 880 candidate accommodation requests, ensuring that
these candidates have an accessible and inclusive experience.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
48
RELX
Annual Report 2024 | Corporate responsibility
2024 PERFORMANCE
Advanced product accessibility for
customers
400+
Over 400 employees have completed the Elsevier
accessibility training programme since 2018
RELX is committed to creating products that are usable
by everyone including people who experience a disability.
A network of Accessibility Champions advance the RELX
Accessibility Policy and encourage product teams to
incorporate accessibility requirements from the start and
deploy best practices to ensure an optimal experience for
disabled users.
RELX is committed to growing the expertise of accessibility
specialists across our company. In 2024, we created an
accessibility specialist career track to define the roles and
responsibilities of specialists as they progress their careers.
It helps managers support career planning, employee
retention, and accessibility recruitment. Roles such as
Associate Accessibility Specialist and Principal Accessibility
Specialist have now been defined to help employees develop
the right skills and responsibilities to meet our commitment
to inclusive products and services.
Bringing science into society
We work closely with journalists to ensure that research findings
are accurately and effectively communicated to the public, and
that authors receive credit for their work. A number of journalists
receive free access to all Elsevier publications via Elsevier’s Media
Access programme.
Researchers who published an outstanding peer-reviewed article
that has significantly impacted people’s lives around the world,
or has the potential to do so, are recognised with the Elsevier Atlas
Award. The articles are made freely available and translated
into everyday language to encourage the dissemination or
implementation of their findings. Content is linked to the SDGs
and is featured on the RELX SDG Resource Centre.
Elsevier’s Library Connect programme and Academy, provides
library and information science professionals worldwide with
opportunities for knowledge sharing. In 2024, Library Connect
Academy launched a GenAI Literacy programme for librarians.
Covering Library and Information Science (LIS) best practices,
trends and technology, The Library Connect Newsletter had more
than 41,000 LIS professionals subscribed globally. The Library
Connect website had over 40,000 visitors in the year and is
currently ranked seventh in the top 80 librarian blogs and
websites for librarians by Feedspot, a content aggregator for
blogs and websites.
Editorial standards
Maintaining the integrity of what RELX publishes is vital to the
trust of customers and other stakeholders. Our Editorial Policy,
available to all staff (and publicly available on
www.relx.com/
corporate-responsibility/engaging-others/policies-and-
downloads)
makes clear our respect for human rights, pluralism
of sources, ideas and voices. Elsevier has dedicated resources
and processes to support research integrity. Elsevier’s Research
Integrity and Publishing Ethics team supports publishers and
editors through their research integrity strategy which focuses
on, resolving post-publication ethics cases for publishers and
editors, detecting unethical practices during the editorial process
to prevent publication and raising awareness within Elsevier and
the communities that we serve on best practices. We also believe
in editorial independence and keep editorial decision making
processes separate from our commercial interests.
49
RELX
Annual Report 2024 | Customers
2025 objectives
By 2030
Customer engagement
– Systematic engagement with
sales professionals throughout the business on the value
of corporate responsibility for our customers, aligned
with SDG 17 (Partnership for the Goals)
Quality
– Update RELX Responsible AI Principles to keep
pace with evolving technology, aligned with SDG 8 (Decent
Work and Economic Growth)
Accessibility
– Develop new accessibility design review
process, aligned with SDG 10 (Reduced Inequalities)
Continue to expand our customer base across our four
business areas through excellence in products and
services, active listening and engagement, editorial
and quality standards, and accessibility; continue
to be recognised as an advocate for responsible
marketplace practices
2024 PERFORMANCE
Creation of a new Sustainability Hub to
support customers in getting the
sustainability information they need
With an increase in sustainability disclosure requirements,
our customers need information from us in areas ranging
from our environmental performance and their share of
our carbon emissions to the steps we take to ensure an
ethical supply chain. Since 2021 we have received a 150%
increase in customer requests for sustainability data.
During 2024, we created an internal Sustainability Hub to
make it easier for colleagues across our business to quickly
gather relevant data for their customers.
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
Relevant
SDGs
50
RELX
Annual Report 2024 | Corporate responsibility
What makes RELX special
Our people tell us, through our annual employee opinion survey,
that they are engaged, motivated and committed and believe RELX
is a great place to work. We attract and retain talented people,
including those whose skills are in high demand.
Our competitive advantage is driven by our purpose, culture,
talent and a combination of behaviours and attributes, including:
§
Knowing our products and exactly how they add value for
our customers
§
Understanding emerging technologies and how they might
be used to add more value
§
Being thought leaders
§
Being intellectually curious and eager to learn
§
Being fact based, analytical and data driven
We owe our success to RELX’s talented employees, including
technologists, researchers, event directors, product managers,
data scientists and many others. And they count on us to create
a fair, challenging, rewarding and supportive work environment
where they can achieve their potential.
Driving performance through culture
In RELX we have a culture of individual ownership and
accountability. We set an expectation that everyone should take
ownership and be accountable for their actions, decisions and
outcomes. Everyone is encouraged to seek never-ending
performance improvement in every aspect of what they do,
driving execution and achieving results.
This is underpinned by defined and measurable goals for
everyone, as part of our Enabling Performance approach to
performance measurement and personal development.
Enabling Performance allows us to review achievement of goals
and identify opportunities for development, recognition and
advancement. It encourages regular and impactful performance,
development and career conversations for all employees.
We recognise the value of leadership, whatever stage of career
someone is in: whether this is their first role, or whether they
are leading an entire business area. We have a common language
and approach to leadership in RELX. For our senior leaders this
is backed up with specific behavioural expectations that will help
them successfully navigate their careers in RELX. Exceptional
leadership is the cornerstone of success at RELX.
Our commitment to careers
RELX employees are expected to understand their own strengths
and areas for improvement and take individual ownership of and
accountability for pursuing their own personal development.
We ask everyone to proactively look for opportunities to build their
career. We aim to provide our people with resources, tools and
support to help them perform and grow. In 2024 we invested over
$15m and 500,000+ hours in training. This included courses,
seminars, one-to-one instruction and tuition reimbursement.
We are focused on helping our people build skills for the future
such as data analytics, product and technology development
(including AI), and product ownership and management.
Our CEO and the RELX business leaders care deeply about
helping our people to develop and actively participate in regular
organisational talent reviews that consider development needs
and opportunities at an individual level.
We also offer a global mentorship programme, NetWorx,
which is open to all, on demand. This digital mentoring platform
recommends matches based on individual profiles and specific
goals, creating six month long mentoring relationships. In 2024,
the platform had more than 3,300 active users.
People
We owe our success to our people. They are driven by a strong sense of
purpose, and a supportive work environment where they can achieve
their full potential.
Suzanne Perry
Group Treasurer, RELX
RELX has always ensured I have the
training and support to succeed in
my job and progress to the next
stage of my career.
51
RELX
Annual Report 2024 | People
Integrity at the heart of our business
We embrace integrity and high ethical standards and our RELX
Code of Ethics and Business Conduct provides the guidance
needed to make ethical business decisions. It explains how we
should behave in the workplace and marketplace and describes
how each of us should handle various legal and ethical matters,
providing helpful scenarios. The principles set out in our Code of
Ethics and Business Conduct are firmly embedded in the company
and we strongly encourage employees to speak up if they are
concerned about potential breaches. We have a number of
channels they can use, including our Integrity Line. In 2024 372
concerns were raised and investigated, or are in the process of
being investigated. We see this as an important factor in ensuring
that our actions are in the best interests of our company,
employees, customers and shareholders.
Harnessing our diverse talent
At the heart of our approach to inclusion, is the belief that
everybody should be able to succeed and grow in a business
that values them. Inclusion means feeling heard, contributing
equally, with equal access to opportunity – regardless of personal
characteristics. We encourage and promote diversity of all types
and believe RELX derives competitive advantage from the breadth
of backgrounds, diverse perspectives, opinions and differing ways
of thinking that our people bring to everything they do.
Inclusion and diversity policy
§
Sets out our commitment to an inclusive workforce
(available at
www.relx.com/cr-downloads
)
RELX Inclusion Council
§
Senior leaders from across RELX
Employee Resource Groups
§
130 active networks including gender, race, ethnicity, age,
LGBTQ+ and disability
RELX Employee Resource Groups (ERGs) encourage colleagues
to collaborate, advocate and engage communities, furthering
inclusion and diversity. ERGs help advance a culture of inclusion,
and this is recognised by allowing all employees to take two days
paid time-off per year for ERG-sponsored activities. In 2024,
employees recorded over 22,400
^
ERG hours.
In 2024, the gender diversity of our senior leader population
increased to 32%, while our women people managers increased
from 45% in 2023 to 46%. At year end, women comprised 40% of
the Board. Non-Executive Director, Bianca Tetteroo serves as our
Workforce Engagement Director.
Our business relies heavily on technologists and we need to
attract the best talent to support our business ambitions. We
directly employ more than 8,500 technologists, 26% are women
and we aim to increase that percentage through a variety of
initiatives including a Women in Tech Mentoring programme.
Health and safety
The importance of employee health and safety is emphasised in
the RELX Code of Ethics and Business Conduct and in the RELX
Health and Safety Policy available on www.relx.com. These
documents commit us to providing a healthy and safe workplace
for all employees, as well as safe products and services for
clients. The CEO is responsible for health and safety on behalf
of the Board.
We consult with employees globally on health and safety through
staff and works councils and reinforce good health and safety
practice through regular communications, including a designated
site with relevant information. We also hold regular Health and
Safety Committee meetings.
We provide tailored health and safety training to employees
and use the services of third parties to assist us in ensuring
compliance with local health and safety rules and to promote best
practice. This is particularly important for employees at higher
risk of injury in the workplace, including warehouse, facilities and
sales employees who regularly lift or carry products. In the US,
we engage a third-party specialist to inspect locations that had
high incident rates in the previous year. We also provide employee
support following any incident or health concern. There were no
work related deaths reported in 2024 and our frequency rate (lost
time incidents per 200,000 hours worked) was 0.02. The majority
of lost time incidents were the result of slips, trips and falls,
followed by equipment or tool use and manual handling or
repetitive strain.
With many employees continuing hybrid working, we provide
support on health and safety issues for both office and home
working. Over the last two years 6,400 employees have completed
the training through our Healthy Working programme which
includes personalised risk assessments and action plans.
We monitor and ensure our buildings are maintained and comply
with relevant health and safety legislation and standards, in
conjunction with third parties and landlords, where appropriate.
2024 PERFORMANCE
Engaged colleagues globally through our
Inspiring Inclusion programme
Our 2024 Inspiring Inclusion series of virtual events helped
colleagues understand and embrace the diversity of our
global business. Sessions, including one with the CEOs
of our four business areas, encompassed Inclusion
through Technological Innovation and Inclusion through
Trailblazing Advocacy.
^
Independently assured
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
52
RELX
Annual Report 2024 | Corporate responsibility
2024 PERFORMANCE
Expand World Well-being Week activities
across RELX
In 2024, RELX held two Fit2Win events. In June, employees
formed 68 teams to complete various activities, logging over
3,000 hours of sport. In October, 23 teams took on The
Milestone Mastery Challenge, using the Magic Mountain app
over a two-week period to log walks, runs, and swims.
Creative challenges including completing activities before
sunrise or logging a precise number of calories. Winning
teams received funds to donate to the charities of their choice.
In addition, we held a RELX Well-being Week in the year in
partnership with our Living Well, MindLife and Thrive
wellness programmes, promoted to all RELX employees.
2024 PERFORMANCE
Continue to assess pay competitiveness
and pay equity across RELX
In 2024 we continued to monitor pay competitiveness and pay
equity across RELX. Compensation reviews in March and
October allow for pay increases to recognise performance
and sustain market competitiveness and internal equity.
2024
RELX people in numbers
FTE employees
36,400
Full-time employees (%)
95%
Part-time employees (%)
5%
Average length of service (years)
8
Total hours worked by all employees in the year
64m
Temporary workers (%)
3%
Contingent workers
1,300
Employees represented by a collective
bargaining agreement (%)
12%
Global HR information system coverage
100%
Turnover
Total turnover rate
11.6%
Voluntary turnover rate
7.7%
Involuntary turnover rate
3.9%
Training and development
Investment in training
$15m
Training hours
500,000
Employee engagement
69%
Reward
Employees with variable pay opportunities
74%
Employees with access to share purchase
programmes (US/UK/NL)
58%
Absence
Absence rate (number of unscheduled absent days
out of total days worked in 2024, UK and NL)
1.42%
US Family Medical Leave Act requests
1,738
Inclusion and Diversity
Employees who are women
51%
Managers who are women
46%
Senior leaders who are women
32%
2025 objectives
By 2030
Inclusion
– Continue to engage colleagues globally through
our Inspiring Inclusion programme, aligned with SDG 10
(Reduced Inequalities)
Pay equity
– Continue to assess pay competitiveness
and pay equity, aligned with SDG 8 (Decent Work and
Economic Growth)
Well-being
– Hold virtual well-being summit bringing
together wellness champions from across the business
to share best practice and hear from key partners,
in support of SDG 3 (Good Health and Well-Being)
Continued high-performing and satisfied workforce
through talent development, inclusion and well-being
Relevant
SDGs
53
RELX
Annual Report 2024 | Community
RELX Cares, our global community programme, supports
employee volunteering and giving that makes a positive impact
on society.
The mission of RELX Cares is education for disadvantaged young
people that advances one or more of our unique contributions
as a business, including protection of society and reducing
inequalities, advancing science and improving health outcomes,
furthering the Rule of Law and access to justice and fostering
communities. Employees have up to two days’ paid leave per year
for their own community work. A network of over 245 RELX Cares
Champions ensures the vibrancy of our community engagement.
In 2024, we held the 14th Recognising Those Who Care Awards
to highlight colleagues who have made outstanding contributions
to RELX Cares. The eight winners of the individual award travelled
to Ghana to take part in volunteering projects with our charity
partner Book Aid International. Two other individuals and two
teams were given the opportunity to make a donation to the
charity of their choice. In August, 35 employees volunteered
at the Paralympics in Paris. Their roles included welcoming
the athletes and visitors and assisting with logistics.
Community
We help our local and global communities thrive by contributing
to their success.
Volunteering enables us to work
towards a brighter future and
there’s nothing more rewarding than
knowing our efforts contribute to a
positive change in our communities.
The mission of RELX Cares is education for
disadvantaged young people that furthers
one or more of our unique contributions as
a business, including universal, sustainable
access to information.
Darshan Sharma
Assistant Manager, LexisNexis
Legal & Professional
2024 PERFORMANCE
Increase internal and external information
about our global community activities
We showcased the activities of colleagues across the business
who took part in RELX Cares activities throughout the year.
Using internal and external communication channels, we
highlighted RELX Cares stories including Recognising Those
Who Cares winners, a roundup of RELX Cares Month activities
and celebrated RELX colleagues who ran the London marathon
in aid of our global fundraising partner, Save the Children.
In 2024, we shared 10 RELX Cares stories (nine in 2023) on
our weekly, all-employee Friday Update email; published four
RELX ‘Shorthand’ visual stories (three in 2023) on Perspectives
at www.relx.com; and posted five RELX Cares stories on
LinkedIn in 2024.
Using our internal and external
communication channels, including
social media, to share stories about
how our colleagues support their
communities, is a powerful way
to showcase our strong culture of
volunteering and fundraising at RELX.
Tracy Rhine
Digital Communications Manager, RELX
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
54
RELX
Annual Report 2024 | Corporate responsibility
Each September, we hold RELX Cares Month to celebrate our
commitment to our communities around the world. During the
Month, over 4,100 colleagues across the Company took part in
hundreds of volunteering and fundraising events, including RELX
employees in the UK who renovated a playground for children with
disabilities; colleagues from LexisNexis Risk Solutions in Italy who
prepared meals for vulnerable people; Elsevier colleagues in the
US who made cards for sick children and RX China who worked with
a charity that provides horse riding for children with special needs.
225+
A network of over 225 RELX Cares Champions ensures the
vibrancy of our community engagement
Giving
Our central donations programme aligns with the RELX Cares
mission. Employees serve as sponsors for charities seeking
funding, which must in turn indicate how they help further one or
more of RELX’s unique contributions as a business including
protection of society and reducing inequalities, advancing science
and improving health outcomes, furthering the Rule of Law and
access to justice and fostering communities.
RELX Cares Champions vote on submissions using decision
criteria such as value to the beneficiary and opportunities for
staff engagement. In 2024, RELX Cares Champions donated
$332,934 to 28 charities supporting over 43,000 young people.
Projects included:
§
Creating toilet cubicles and handwashing stations for a remote
school in Nepal
§
Upskilling young refugees in the Netherlands with web
development training to help them gain employment
§
Helping underprivileged children in poverty-stricken areas
of Quezon City in The Philippines
In managing community involvement, we apply the same rigour
as we do to other aspects of our business. Following the B4SI
methodology – a global standard for measuring and reporting
corporate community investment – we conduct an annual Group
Community Survey with RELX Accounting Services and RELX
Cares Champions. It divides our aggregate giving into short-term
charitable gifts, ongoing community investment and commercial
initiatives of direct business benefit.
We donated £5m in cash (including through matching gifts), and
£18m in products, services and staff time in 2024. Some 37% of
employees were engaged in volunteering through RELX Cares.
According to 2024 B4SI data, the average volunteering rate was
22.1% for our sector and 21.6% for all sectors.
Book donations: supporting education
While print is a relatively small portion of our revenue, we
continue to minimise the impact of printed product. We focus
on techniques such as print on demand or print run control
to better match production to demand.
We donate excess product to charity partners such as Book
Aid International and Books for Africa to avoid waste and
benefit communities.
In 2024, RELX donated over 158,660 books with a value
of over $12m to our charity partners.
Book Aid International
RELX has been a Book Aid International partner for over
30 years through regular book donations, financial support
and staff fundraising and volunteering. RELX donations of
medical books are critical to educating the next generation
of healthcare providers around the world.
In 2024, we donated 88,171 new higher education and
medical books. In addition to donating books, we provided a
grant to Book Aid International for the creation of a Children’s
Corner at Takoradi Library in Ghana. This Children’s Corner
provides a dedicated space for children to visit independently
or with their school, providing much needed access to a rich
collection of books in English and local languages.
For over 30 years RELX and Book Aid
International have partnered to support
schools and universities across sub-Saharan
Africa and beyond. From sending much needed
medical textbooks helping to improve patient
care to generously funding the creation of
brand-new reading spaces like the Children’s
Corner in the Takoradi Library in Ghana, RELX
has helped us to reach thousands of readers.
Alongside these donations, RELX employees
have continued to volunteer in our warehouse
providing vital support for our operations.
We are proud to say that they have been an
important part of our journey and we hope that
together we will continue to meet the need for
books around the world.
Alison Tweed,
Chief Executive, Book Aid International
Image credit: Ghana Library Authority.
55
RELX
Annual Report 2024 | Community
In 2024, we continued to engage in skills-based volunteering,
applying business knowledge and expertise to benefit
communities. For example, in the UK, a colleague from LexisNexis
Legal & Professional delivered our training course, Introduction to
the Law (England and Wales) to staff from the Access to Justice
Foundation, which aims to increase the availability of quality legal
advice and support.
We also encouraged in-kind contributions, such as product and
equipment donations, aligned with our Product Donation Policy
(available at www.relx.com/cr-downloads), which included books,
access to content, and discounted charity rates for some products.
Engagement
In 2024, we continued to provide opportunities for colleagues to get
involved in RELX Cares. In monthly calls for RELX Cares Champions
across the company, we provided updates about RELX Cares
activities and offered Champions an opportunity to share best
practice and learn from their peers.
To launch our global RELX Cares Month in September,
we showcased examples of volunteering from across the business.
During the Month, we ran our Global Book Drive competition with
employees donating over 1,000 books for local charities.
Impact
In accordance with the B4SI model, we monitor the short- and
long-term benefits of the projects with which we are involved.
We ask beneficiaries to report on their progress to increase
transparency and engagement.
In addition, we survey RELX Cares volunteers on the impact the
programme has on their work following each volunteer activity.
In 2024, we received over 17,900 responses, 91% of respondents
said their motivation and pride in RELX had increased as a result
of volunteering and 90% said they had experienced a positive
change in behaviour or attitude as a result of volunteering.
Jeffrey P Mladenik and Andrew Curry-Green
Memorial Scholarship
As a lasting memorial to our colleagues Jeffrey Mladenik and
Andrew Curry-Green, who lost their lives on 9/11, we offer
scholarships in their name to children of eligible employees.
Shriya Manikonda (left) daughter of Anitha Manikonda, Senior
Business Analyst for Risk in Atlanta, is passionate about
volunteering and has dedicated over 1,000 hours to community
service during her time in high school. She was involved in a
variety of societies and clubs including Future Health
Professionals and the National Honor Society, where she held
leadership positions. She was also an active member in DECA –
an association of marketing students, Science National Honor
Society, Mu Alpha Theta, National Beta Club, MD Junior,
National Technical Honor Society, National English Honor Society,
and Rho Kappa. Shriya has placed at international and state levels
in relevant events. Shriya is attending the University of Georgia
pursuing her aspiration of becoming a dentist.
Alexander Van Dyke (right) son of Alice Tank, Telephonic Account
Executive for Legal, is studying psychology at Lawrence University
in Appleton, Wisconsin. Following his graduation he hopes to
pursue his interest in psychology research in graduate school.
At Lawrence he has pursued research opportunities in
psychology, with specific interests in social and health psychology.
Alexander is a member of the Psi Chi Honor Society and
co-president of the campus rock climbing club. An honours
graduate of Edina High School in Minnesota, he achieved the
biliteracy gold seal in Latin comprehension, a varsity letter in
Nordic skiing, and was an AP scholar with distinction. Alexander
also participated in the dual enrolment programme at the
University of Minnesota.
In-kind
55%
Cash
23%
Time
22%
What we contributed in 2024 (market value)
Market value cash, in-kind and time donations (GBPm)
Community involvement
Market value cash, in-kind and time donations (GBPm)
2024
2020
2022
2023
2021
18
21
23
23
23
Market segments
Governance
Financial statements
and shareholder information
Financial review
Corporate responsibility
Overview
56
RELX
Annual Report 2024 | Corporate responsibility
2024 PERFORMANCE
Strengthened our cross business area
philanthropic response to disasters
and emergencies
For many years, we have donated to different charitable
causes in response to humanitarian emergencies caused by
conflicts and natural disasters. In 2024 we donated $30,000
to Save the Children to support their relief efforts in Brazil
where flooding caused unprecedented devastation. We also
continued to support our charity partners such as World
Central Kitchen.
To further improve our responses, we established a new
disaster and emergency committee in the year to bring
together business continuity representatives from across the
business and their corporate responsibility and philanthropy
counterparts. We can now more effectively share updates
about affected colleagues and communities and responses by
our charity partners to quickly decide a best course of action.
To further the relationship between these two areas, our
global head of community presented at the cross-business
resilience conference about our disaster relief efforts and
RELX Cares is now represented on the RELX Business
Continuity Forum.
Bringing our business continuity teams
together with other key colleagues
allows us to respond to disasters and
emergencies in an agile and timely
way, ensuring we use our resources
in the most efficient way.
Zohar Zacks
Senior Director Business Resilience, Elsevier
2025 objectives
By 2030
Employee community engagement
– Update RELX Cares
Champions materials and continue to increase engagement and
participation, in support of SDG 17 (Partnerships for the Goals)
Philanthropic giving
– Continue to improve our capability
to respond to disasters and emergencies, exploring how
we can donate our products and services to further relief and
preparedness, in support of SDG 17 (Partnerships for the Goals)
Through our unique contributions, and investments with
partners, contribute to significant, measurable advancement
of education for disadvantaged young people
Image credit: Save the Children.